i ordered ONE beef dumplings for take away. service was unbelievable bad and SO SLOW. i thought take away was supposed to come first but NO. THREE (3) customers that ordered to dine in had gotten their food before me, i saw around 4 plates of dumplings and a bunch of noodles being served before my ONE order. the worst part is the cashier and another worker saw i was sitting and waiting knowing i havent gotten my food yet. one of them just took my receipt and told me to wait. then i had to tegur again THEN only they started packing at the back. i dont get it because the dumplings are already ready??? tak nampak ke order???? kena bunkus je kot. so dissapointing god knows how longer i had to wait if i didnt tegur. TEACH AWARENESS AND BETTER CUSTOMER SERVICE! people that take away has somewhere to go or have people waiting for them , it took more than 30 mins just...
Read moreI had a takeout for roti. Apparently the workers are all foreigners (bangla). The customer services and the worst. I came to the counter to order. No smile or anything. Just hand gesture (what you want?!) then I ordered 3 roti and asked whether I should wait. He shouted like hell saying “duduk la Nanti saya hantar!” You could’ve said it nicely! I waited a long time no roti was sent. I have to go to the counter again to ask. They put the roti at the counter. I wonder who will send the roti and when
I know your branch wanted to reek profit by hiring foreigners with no sense of customer service. But do remind that lots of Chinese Muslim restaurants are spurring nearby. Can’t wait for you to closed for good.
No thank you Your...
Read moreTulis buka jam 10. Tapi serve customer jam 11. 1 jam kena tunggu dia leha-leha. Mengarut.
I am writing to express my dissatisfaction with the service I received at your outlet on July 13th. My daughter and I arrived at the store at 10:00 AM, which is the advertised opening time. However, we were informed that the store was not ready to take orders and were forced to wait until 11:00 AM before being served.
This experience was both nonsensical and disappointing. If the store is not prepared to serve customers at 10:00 AM, the advertised opening time should be adjusted to 11:00 AM.
I hope you will take immediate action to ensure this does not happen to other customers...
Read more