Secret Recipe @ SGH — Restaurant in Sarawak

Service is extremely slow. The first time I was here it took about an hour to serve the satay and carbonara, when there is only one table with customer drinking only, and me 2nd waiting. The 2nd time I came, it s packed with customer and the kitchen has many receipts/orders - which states that order has not been delivered. With only few staff, I cannot imagine how could they survive and provide proper service to the medical staff or...

Majority of the staffs here at Secret Recipe Meditel are rude, lack courtesy and front line skills. They are abrupt with customers. Secret Recipe, please train your staffers properly. On top of that, some ingredients are not available for some of the dishes we ordered and instead of replacing with another ingredients of similar value, they just omit the ingredients and still charge us for the...

Upon ordering, double checked with waiter that they are not using dory fish for the fish dish. Waited 30 minutes and order came out as DORY fish! Initially the order came as set meal with drink and cake. Upon requesting refund, I had to pay for the cake and the drink in FULL price which was nearly the same as the set meal price....