Seoul Garden Hot Pot @ VivaCity Megamall — Restaurant in Sarawak

The food at this place was honestly amazing, no complaints there everything we ate tasted great, and you could tell the ingredients were fresh. But the customer service? Absolutely awful. The woman who showed us to our table gave us this really unfriendly glare just because we were speaking a different language among ourselves. It felt super uncomfortable and unnecessary, like we were being judged for no reason. That alone kind of killed the vibe right away. Then, once we were actually seated, we had no idea where anything was drinks, sauces, seasonings and instead of helping us out or even pointing in the right direction, she just stood there looking annoyed. She didn't say a single word, not even a simple "hello" or "enjoy your meal." She poured some oil in complete silence, no smile, no warmth it felt like she was being forced to be there and really didn't want to deal with us. It was super awkward, and we were all just sitting there feeling clueless and kind of embarrassed.

Honestly, it felt like we were being treated like we didn't belong or weren't welcome, which completely ruined what should ve been a nice day out. The only reason I'm even giving this place 2 stars is because the food was genuinely good. But great food doesn't make up for being treated poorly, especially when it makes you feel like an outsider or like you're doing something wrong just by being yourself. We left feeling disappointed and kind of humiliated, which sucks because we were really looking forward to...

Vewwy nice UwU. The food here is fresh and i really love the concept of getting charge for wasting food. It is because when kids comes here they will certainly learn how to not be greedy (not sure if thats the word im looking for) and it will make them into a better person (probably). Anyway i really would recommend this place to everyone of any age the food is nice and the place is also very comfy. I guess thats it from me.bye UwU.

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This used to be my weekly dine in shop. But after what I experienced today I'm very disappointed. The waitress that serve me is not friendly. Angry at us customer when it's not our fault the order is wrongly prepared/delivered to the table. When we ask to change it to the correct one we can see the irritating emotion on her face. And the corrected menu is just disappointing. This is the 1st time I have not finish my meal. Please as the server if they are too tired please rest and treat customer nicely. It's not like we're shouting when we asked her to give us the correct order. Im sorry if u dont take any action i should send my copy to the ministry. I dont want ur business down because of this small matter. But small matter can 'boom' to...