To whom may concern
Here I want to lodge a complaint about the rude counter service behavior. Just now my sister and I intend to have dinner at Pizza Hut kota warisan outlet.When I about to order for dine in,then the crew insisted that it's just only for take away since there are no plates inside the outlet. Somemore he mentioned that dine in is not allowed in the outlet. His reply is so rude and unreasonable. As customer point of view, it doesn't make sense at all. If we are not allowed to dine in then what are the purpose to have table and chairs inside the outlet.This is absolutely ridiculous counter service that I ever met. Then we ended up with having dinner at another restaurant.
Hope pizza hut management can look into this issue seriously. I won't order pizza hut anymore from...
Read moreWe ordered online through their website and chose to self-pickup. The wait was long and the place was busy with unsatisfied customers having to wait a while for their food. One customer was quoted a one-hour wait time. The staff insisted that she should probably cancel her order if she did not want to wait further. Utterly unacceptable!
When we eventually received our order, the pizza was extra salty. The chicken wings were extra salty too. Even the mushroom soup was salty! What gives!!!???
My only conclusion is, "esok tukang masak dia nak kahwin kot". :)
I'm really disappointed with the quality of the food and the service provided. Never coming back here again as there are other pizzerias nearby with better service and...
Read moreWorst experience!!! never had this kind of pizza in my 30 years .the pizza was ridiculous. not baked properly.. the toppings are not cooked properly. ordered 2 large pizza. total waste. you can see the flour on top of the pizza... i though it was some topping or something... when eat it only know it was the flour. not deserve 1 star also. will complain to pizza HQ and also to food and health deparment....
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