Burger King - Kota Warisan | KIP Sentral Sepang — Restaurant in Sepang

eiiii.. worst experience ever!!!. super duper bad outlet with makcik kepochi as the counter staff.. person before me want to order chicken burgers and the makcik saying that ahhh we dont have it.. 'bukan kita taknak bagi tapi memang tak ada. kita bagi apa yang ada je' eh it just 830pm. not 930pm yet. and that makcik give excuses all the time. annoying excuses. i just look at the kitchen what they have.. i saw whopper. i really in a rush. i aim the whopper and i hope i can get it right away because she said we only serve what we have...i just order whopper ala cart hokkay!!!. and there is sudden blackout . really tiba2!!!.. im so stress. i wait for more than 30 mins i think. she call me. and ask. what u order?.. i said whopper ala cart only!. and the makcik.. oh!!! hah ada. zapp bagi.. hoii if only like that y u dont give me right away before?? y i need to wait for more than 30 mins in hot smoky area?? . its ala cart babe. ala cart!! eh senang cerita dont go there lah . go other restaurant/ outlet. its my 1st time...

That's the queue for you. It looks short, buy trust me, this short of a queue may take up to 30 minutes. The service is terrible due to lack of staff. It's okay for the cashier to help serve drinks but not to neglect the queue until it's gone this long. They seriously need to hire more staff, or at least prioritize the queue first so people don't think twice to order. It may cause them to lose so many customers, which is understandable. I might as well just go to the McD nearby if I had to wait even one minute longer than I already did. Definitely would not recommend it for people who are in a rush. This is not fast food. At all. Deserves a worse...

It’s a cozy place to dine in however, the major turn off for this outlet is the slow service. That is due to the short of staff, I’m guessing because I waited for more than an hour to get my food and only seeing 2 person in the store. One is the manager, I assume from his attire, who was at the back preparing the meal, and one guy who takes order & packs them. Everything could be improved if they have enough manpower, I believe. But as some other reviews here say, avoid this outlet if you’re dying hungry. It’s not a fast...