Sam's Caffé — Restaurant in Subang Jaya

I have never experienced being warned and threatened by staff at a restaurant before. I ordered a chicken chop and a mee mamak. After the chicken chop arrived, it took more than 40 minutes for the mee mamak to be served. During those 40 minutes, I asked politely to the staff several times about my order, but they turned away and ignored me without giving any response. Other tables that arrived after us were served their meals, yet we were left waiting without any explanation.

By the third time I asked, I was already a bit upset as I have been waiting for too long without any updates and questioned why it was taking so long. The staff member again turned away without addressing my concern. Finally, after 40 minutes, the food was served.

To my surprise, when I went to pay, the cashier warned me not to shout at the staff. I had not shouted at anyone, and instead of apologizing for the delay, the cashier accused me of making the staff cry. However, that staff member was standing nearby, chatting and laughing with others, showing no signs of distress. I am appalled that the cashier would blame a customer instead of addressing the poor service. I was merely asking politely about my order, and being accused of "shouting at the staff" was both unfair and distressing.

She even suggested I could complain to the supervisor, but no supervisor was present during the delay to address my concerns.

This experience has left me deeply disappointed with the service at your restaurant. This is not the first time, but I have encountered the delay of the food for several times and these times are not peak hour or holidays. I hope that you will take steps to improve the professionalism and responsiveness of your staff to prevent similar incidents in the future. I felt threatened and intimidated by the cashier's unjust accusations and harsh tone. I have never encountered such unprofessional behavior from...

My colleagues and I from our office in Puchong have been regulars at this restaurant for years, often coming here for team lunches, farewells, and small gatherings. After not visiting for some time, we decided to return on 11/09/2025 for lunch.

Everything was fine until I bought a drink from the neighboring Teal*ve outlet and brought it in. Almost immediately, your staff looked at me uncomfortably, and one of them came over to say I wasn’t allowed to have it inside. While I understand the “No Outside Food & Drinks” policy, the explanation I was given was that the restaurant is in the midst of applying for halal certification and therefore my drink wasn’t allowed.

This was shocking how is Teal*ve not halal? Did I bring in alcohol? Of course not. As someone who works in the F&B industry at an international Brand HQ level, I know how these things work. I’ve dined in countless cafes and restaurants many much bigger and more established than yours and I’ve never once been told something like this.

I say this not to belittle, but perspective matters, Sam’s Cafe is a small neighborhood spot, and a little give and take with customers goes a long way. The way this situation was handled showed a lack of respect and hospitality.

Unfortunately, this experience has left such a negative impression that yesterday was my first and last visit back to your cafe. Truly disappointing and completely...

🌟 Lamb Chop Review – A Perfect Symphony of Flavor and Tenderness 🌟

Few dishes deliver the level of satisfaction that a perfectly cooked lamb chop does — and this one exceeded all expectations.

From the moment the plate arrived, the presentation was stunning. The lamb chops were seared to a beautiful golden-brown crust, with a juicy, pink center that promised a perfect medium-rare. The aroma alone — rich, earthy, and slightly smoky — set the stage for an unforgettable meal.

The first bite was nothing short of heavenly. The meat was incredibly tender, practically melting in the mouth, with a delicate marbling that added luxurious flavor. Each chop was expertly seasoned, allowing the natural richness of the lamb to shine without being overpowered. Hints of rosemary, garlic, and a touch of sea salt enhanced the depth of flavor without overwhelming it.

Served alongside a silky red wine reduction and seasonal vegetables roasted to perfection, the entire dish felt like a well-composed symphony of textures and tastes. Every element was in balance — robust, yet refined.

Whether you’re a lamb enthusiast or a curious newcomer, this lamb chop dish is a must-try. It’s the kind of meal that lingers in your memory and leaves you craving more.

⭐ Rating: 10/10 – Exceptional...