IHOP — Restaurant in Chihuahua

IHOP is a family favorite but something has to be done about coffee. Espresso is on the menu but when I asked for one, the waiter clearly had no clue about it. First, he asked what I was referring by saying this "expresso" word. Then he said that kind of coffee was not available, only americano and cappuccino. When I expressed my concern about this since the espresso was on the menu the waiter said they ran out of the product. I decided not to waste my time discussing about coffee brewing despite I could see the espresso machine from my seat. IHOP should train better the staff before asking them to be in...

We arrived early, and they didn't have bacon or sausages anymore, Waited for 30 min to the waitress to come and give us the menu, we ordered and took about 30 more mins to get the coffee, an hour to get the meals, the meal was cold; overcooked eggs when we asked them runny, half cooked pancakes, etc... We almost waited another 30 for the waitress to be able to pay. She kept avoiding us and at the end we had to get up and ask the hostess to assist us to be able to pay for a disappointing meal and...

One of the worst things was that they didn't let me into the restaurant with my coffe mug in. After nit having my coffe mug allowed, the waiter took 20 min to get our order and get us some coffe, it took him 40 more minutes to bring the food wich was already cold. The waiter didn't get close until it was time to pay; after all that, he also asked us directly to support him...