Nápoles — Restaurant in Jalisco

This was disappointing. We had high hopes based on the many positive reviews. We arrived for early dinner and had to look around for someone to seat us as there was no one at the front. Initially the service was good but after ordering the fried calamari we waited over 20 minutes for, it finally arrived overcooked. Most likely it was forgotten about and refried to warm it up. Our pizza arrived and looked great until you picked it up and all the toppings slid off into a wet mess on to the plate. It was so wet that the dough was soggy. Rather than take it back, the waiter thought to educate us that it was a different kind of pizza…..Neapolitan pizza is not soggy. For whatever reason, he took the pizza away and appeared to have a team meeting with the staff who all started eating it. Eventually a replacement pizza arrived which was better but didn’t live up to the hype of the reviews. The house wine at $700 was worth every peso. Someone spent a lot of money making a beautiful restaurant. It’s a shame that the food and service weren’t as good as the...

We ordered various dishes that were alright, decent sized but lacked in flavor. The service was very kind at first but the waiter got a bit of an attitude sometime after (wouldn’t know why as no one was rude). We had the burrata salad which is small and pricey, not very flavorful, also ordered the mushrooms pappardelle that had no salt or pepper whatsoever, risotto al funghi which was alright but also lacked flavor, the only dish I would order again would be the salmon that comes with a tzatziki salad which was delicious. The gianduitto dessert was good but very small for the price same with the tibio de dulce de leche. The aperol spritz had too much ice and spritz rather than actual aperol. The restaurant is nice and accomodates big groups though.

I’ve been to many other restaurants that belong to grupo pasta which are fabulous so this one was quite...

Disappointing pasta and slow service but a great atmosphere for lunch. On a quiet Monday, we were seated on the terrace, enjoying the nice weather. Despite the restaurant being nearly empty, it took a while for our orders to be taken. We ordered the ravioli and lasagna and were served bread and a spread while we waited.

When the food arrived, the ravioli didn’t look very appetizing—it seemed like someone just threw red sauce over the dish. The ravioli itself was okay but nothing special, and the portion was small, leaving me still hungry afterward. The meat served alongside it didn’t look appealing either. It also took forever to pay, and at $290 for mediocre ravioli, it didn’t feel worth it, especially with the slow service when we were practically the only customers.

It’s a shame that the restaurant has a great atmosphere, but the food leaves much...