Las Alitas Altabrisa — Restaurant in Mérida

1st time I ate there, received very good service and the food was average to a little bit over average. Next time I went, the service was just okay in spite of the fact that my friend & I were the only people in the place. We both ordered the ribs & wings. My friend ordered the wings- barbecue & I ordered my wings original. Both orders came as hot. I could excuse the mistake if they were really busy but that wasn't the case. I do have to say, they did take them back & brought back what we wanted although we were already finished with the rest of our meal so we took them to go. I do want to commend our waiter though with his honesty. I mistakenly gave him over 1000 pesos over what the bill was, and returned it along with the rest of the change. Kudos to him, he could have kept it with no one to the wiser. For that reason, I would...

We tried this branch of Las Alitas instead of the one we usually go to. We were disappointed. My wife asked for Blue Cheese salad dressing to go with her wings. When they brought the order there was only Ranch Dressing. When my wife asked again for Blue Cheese salad dressing she was told they didn't have any. Why didn't they say that when they dropped her order at the table, instead of not saying anything at all? In addition her order of wings were pretty much tasteless. The limonada I ordered to drink was also totally unimpressive. I definitely would not recommend eating at this one, instead go to the store on Paseo de Montejo,...

Totally tasteless... Ordered teriyaki wings and mango habanero wings. What I got was definitely not teriyaki but some watered down sauce. The mango habanero barely coated the wings and there was zero flavor in either the mango or the habanero. I asked for bleu cheese dressing to dip. I got served ranch with no explanation that they were out of bleu cheese.

The location on Paseo Montejo has never once failed in food or service and we've been regular customers for years. I can say I'll never come back to the...