Sushi Roll Galerías Mérida — Restaurant in Mérida

Overall the Sushi was great. However, the service was catastrophic. Waiting times were long, when our sushi arrived there were neither chop sticks nor little bowls for the soya sauce on the table. We had to ask for wasabi twice until it finally arrived. There was a promotion on Monday: 2 sushi rolls for the price of 1. They informed us that they would charge us for every piece left over from the promotion. Fine! We kindly asked to take away 1 vegetarian sushi roll without the promotion for our friend and the waitress explicitly explained, that she cannot give us 2 sushi rolls for the price of 1, if we wanted to take it home. We understood and agreed and were ready to pay for the 2 more expensive rolls (out of 4) and for the extra vegetarian roll. In the end, the two least expensive vegetarian rolls were discounted on the receipt to the restaurant’s favor. They charged us for the three most expensive rolls we had, even though the vegetarian roll, that we took home was not supposed to be considered in the promotion. Finally, we saw a drink on the menu, that we were curious about. When she brought the sealed bottle we saw that it contained 7% alcohol. We asked her to return it, as we do not drink any alcohol. Also the 250ml bottle cost about 16 dollars, which was not mentioned in the menu. The waitress refused to return it, even though the bottle was still sealed and could have been resold. Despite the good food we left the restaurant in an exhausted and...

A good Teppan Yaki restaurant that can provide decent nigiri sushi and sashimi as well as many noodle and sushi roll dishes. I had to teach them that low-sodium soy sauce or ponzu are not appropriate with sushi and had to specially request wasabi as well, but hopefully they will learn but don't be shy to ask for the accoutrements as they are supposed to be. The Teppan Yaki filet steak medium rare was perfect and the cameron were glistening and tasty the way they should be. My wife likes her steak cremated ("well done") but no fault of the chef, it was chewy like an old boot. If you can't eat steak without some red in the middle, order chicken... don't...

Customer service(2/5): waiter was good and recommended some dishes but then it was a weird fella trying to pick up empty dishes or glasses every 3 seconds. I felt so uncomfortable…and everyone around the same. Food(1/5): Food visually appealing but taste terrible, the ramen tasted terrible and some many lettuce, like a wet salad…so disgusting. The sushi rolls had a nice sauce but rice was dry and hard…. First thing that you expect in a Japanese restaurant is good rice but it tasted like if someone made the rice in a rice cooker and left it there for hours….chewy rolls… Location(5/5): It is easy to...