Quinto — Restaurant in Quintana Roo

This is my 3rd time at this restaurant over the last 4 years. The first time was so amazing that I came back... And then when that was disappointing I gave them a pass and tried again this year. Nope. I guess maybe the good experience was the one off. We ordered the cheese empanadas... Those had the potential to be the best things we ate, but the dough was too thick and a bit overcooked so they were hard to swallow. The grilled oysters were underwhelming. The Cesar Cardini, which apparently just means it's served with a raw egg on top, was similarly not great, lacked any trace of anchovy, and was served without cracked pepper. We ordered 3 steaks, the ribeye was a grocery store thin cut with a lot of the silver skin fat, the two filets were ok but definitely not real steak house quality (and my med rare was definitely rare), maybe they could qualify for outback quality. The bearnaise sauce was inedible and the chili herb butter tasted like chili oil... Which is fine, I like chili oil, but it's not what was advertised. I also originally ordered the rack of lamb (since apparently they don't offer sirloin cap anymore) and was advised that they might have sold out (even though our reservation was like an hour after they opened and there were barely any other tables seated) but that he would check and could I give a backup? However, he never came back to tell me whether or not that was the case, so I had no idea until the food came that I was not getting my original order. I guess to round this out, the asparagus was bad, hard, and old. I couldn't bite through them. The risotto was really good but served cold. The wine had been left open too long and turned mostly to vinegar, and the s'more chocolate cake was one of the worst desserts we've had since we've been here... Even though they used a torch on the marshmallows, they did not melt or soften at all and it seemed like maybe they ran out of the normal chocolate cake with salted caramel advertised and replaced it with some sort of chocolate ganache covered fruit jello thing that did not pair well. Overall, $400 down the drain on a barely passable meal. Even my teenager wasn't happy. He finished half of his Mac n cheese and asked if he could leave... Plus they charged over $10 a bottle for their water bottles. Gamble on this place at...

Top notch service, selection, and food! We sampled several delightful items in the menu including the rib eye steak and rack of lamb. Literally melted in your mouth! The baked potato was so delicious and not made with the typical baking potato, but rather what seemed to be a butter potato. So yummy! We loved the lobster Mac n Cheese, the Caribbean lobster soup, rib eye crisps, and the bread they serve. Most things were accompanied by a well fitting homemade sauce of some sort. Heavenly! And don’t get me started on the guacamole that the rib eye crisps were presented on. Best guacamole my husband & I have ever had. We are here to celebrate our anniversary and our waiter even had the chef prepare a special dessert for us of chocolate soufflé and ice cream. Everything was so magical and beautiful. They even have a gentleman who will come to your table and make margaritas for you, but not just “typical” margaritas. There were so many flavor options including passion fruit and mango. We even watched him char an ingredient with open flame and then drop it into the drink. Our favorite restaurant in the States is going to have to step up their game! We also enjoyed a beautiful view of the Caribbean Ocean from our table. I highly recommend an...

Please read this review, and my goal is not to trash this restaurant, but our experience was absolutely horrific. For two people, it cost $360 with drinks, and we could have gotten a better meal at Outback Steakhouse. The ribeye steak was chewy and resembled something you'd find at a grocery store for about $15 USD, yet it cost me $90. It was very thin and tough, and despite ordering it medium rare, it came out medium. When I brought this up to the waiter, he brought out the same piece, extremely rare, and then even rarer on the second attempt. The manager's assessment that it was medium rare and I could tell he was lying to me so he didn’t have to deal with me anymore. Additionally, the steak was tough and thin. The lobster tail was overcooked, chewy, and had a fishy smell. At the very least, I expected them to comp the steak, but they didn't. Instead, the waiter had the audacity to ask for an additional tip. I suppose this is what you get when you dine at a steakhouse in Mexico, but the manager's handling of the situation was inadequate, and the food left much to be desired. I highly recommend you eat at a different restaurant. Not sure how this place got this many stars. Please...