restaurant la Marina — Restaurant in Bab Lamrissa باب لمريسة

The worst place ever, once we were seated it took them almost 30min just to come and take our order, the waiter didn't even bother to say sorry for the delay and just started asking what we want to order, afterwards another waiting session began, once the drinks arrived my coffee was cold as if it was laying on the counter waiting to be served and when i informed the waiter about the matter his statment simply was "if you want i can reheat your coffee" so reheat not exchange, wow what a service, the third waiting session began again and we had to wait for our food which came exactly after one hour of sitting in that mesirable place and no one ever cared just to say sorry for the delay. The floor was dirty and full of everything from food to empty bottles.... Conclusion, i will never ever go there again nor recommend that...

The first thing is that the way they talk to customers is unprofessional. _I asked for a cappuccino. They brought me milk, chocolate, cream, and a little coffee. All of this is a mix and they call it a cappuccino. _______________Finally, and most importantly, they put more money on the bill than what they put on the menu under the pretext of a football match, and this is...

Service déplorable, à éviter absolument ! Nous avions commandé deux pizzas, et la serveuse nous avait assuré que la préparation prendrait 15 minutes. Après plus de 40 minutes d'attente, nous avons relancé le service : on nous a alors informés que les pizzas n'étaient même pas encore passées au four et que notre commande avait été annulée… sans aucune notification de leur part. Le serveur, totalement indifférent à notre situation, n'a montré aucun professionnalisme. Je suis donc allé voir le gérant, qui s'est contenté d'un vague « Ah désolé, on a oublié de vous prévenir » avec un sang-froid désarmant, sans aucune excuse ni tentative de rattraper leur faute. Franchement, service lamentable. C'est d'autant plus décevant que ce restaurant jouissait autrefois d'une excellente réputation. Malheureusement, ces dernières années, la qualité du service et des plats s'est considérablement détériorée. Gérant irresponsable et...