SKY Restaurant Pi Amsterdam — Restaurant in Amsterdam

We went there for dinner only for checking out the view, which was very nice, where the blind was open (no sunshine, so no reason for the blind) Food was good, nothing special about it. Service was extremely slow and the place was not busy at all.

When we set down, the table was only laid for one person, although the table was for 4 people. We didn't get extra cutleries and napkin until the food arrived.

We had to use the QR code from the menu to see it in English. When we wanted to order, the dish we wanted it did not exist, and the waiter was not sure why we got this option. Also, the wordings were used on the original menu in Dutch, it did not translate to English and the waiter was not sure about the meaning of that dish. We had to wait ages to get our food (again the restaurant was not busy at all) and took forever to get the bill at the end. After all, we were not fancy to get dessert waiting so long again. Floor was also dirty and sticky. No child friendly food.

Price at the end was extremely high and we didn't eat nothing fancy or expensive. Paid €111 for 3 people.

We didn't find anything special about this place but...

Lets start with the fact that we made a reservation for 8pm. We sat down at a dirty table, which wasnt cleaned up until 9:15pm. We were first approached after +- 45 minutes. The girl then said to give her 2 minutes because it was “so busy” (it wasnt). She did not come back at all. After another 15 minutes we were approached by the bartender which whom we ordered our drinks. We wanted to cocktails/mocktails, but then he stated they only had virgin mojito and wine/beer. The virgin mojito was ginger ale, mint, lime (it tasted like the ginger ale was very old). Then we wanted to order our diner, but were told the kitchen had closed. We would have been able to order if they had approached us sooner, because what do you mean after a full hour of waiting; it’s closed? At the end we were “allowed” to order snacks, which we got quickly but without cutlery. The woman that seemed like the manager, was constantly complaining about everything and wanting to quit, while in the presence of the guests. Not professional at all. The motivation was nowhere to be found. This was the first and last time for me...

We are visiting Amsterdam and wanted to have a great fine dining experience. We chose Skyrestaurent Pi in Fletcher Hotel, Amsterdam. The online booking was smooth and we had email confirmation. We paid 40 euros for the taxi but unfortunately, on arrival, the person who was at the bar refused to send us to the restaurant. He said that the restaurant is fully booked and the online booking process does not coordinate with the staff. We wanted to speak with the hotel manager and he introduced himself as the incharge. After I informed him that there will be a very unpleasant review about the restaurant, he telephoned someone and informed us that we could go upstairs to the restaurant. We expected to see a fully booked restaurant, there were only 3 tables that were occupied. The way we were treated was appalling, the person who served was not polite. I STRONGLY RECOMMEND NOT TO WASTE YOUR MONEY AND AVOID THIS PLACE. I hope the owners/ responsible people will take action to rectify any online booking errors and educate the staff to offer polite, respectful and good customer service. Very...