First off they get 2 stars because the host was nice and the food & drinks were ok. They offer too many tables and can't provide cover for all. One server had so much attitude, he wasn't nice at all any time we talked to him. According to Covid updated rules, terraces can be open till 8 pm. They have a covered terrace and even though I booked according to the availability on the website, we were put in a larger part of the terrace where there were some parasols but not open. Mind you the max ppl on a terrace allowed are 15 at one time but ok...we were way over that. We asked if we could move to the covered area as we had reserved they said it was fully booked too. We asked the host if they would open the parasols if it rained, she said Yes, so we stayed and ordered drinks and food. If not we would have left. As we get our food, it started to rain, we (and other tables) asked if they could open the parasols as we were told, but a waiter with a bit of an attitude said 'no because there is too much wind'... We were 4 ppl eating.. As rain got harder, we asked again, a guy (manager?) came out and said he would open the parasols, so we waited but nothing, then opened our umbrella, and waited, nothing, finally as rain got very hard and other tables crowded into the covered area, the server (this time w less attitude) moved a small tbl for us under the covered terrace squeezed between tables. With so many places to chose from, do not think I will go back. I had been there for ADE parties only, maybe...
Read moreEuro 2024 25/06 - Organised by Westerunie at Westergasterras.
A very bad experience, extremely crowded. Profit was the main priority.
There are many other better places at Westerpark to watch the game, entrance free & open to all people around it; where you won't feel cramped or encounter unjust and aggressive behavior. See Bar Kantoor, Troost, Radio Radio, and many more.
A security guard bullied our friend, abusing his power and instructing everyone else from the security team not to let her in despite she had purchased a ticket.
She was pushed by him multiple times while standing in front of the 'event gates' trying to finish a protein shake while watching the game (as instructed at the entrance, as it was not allowed to be in her bag), for which she protested.
His words 'I am head of security and I do what I want, you will not get in because I say so and did not obey what I told you '
As confirmed by the police, this space outside is public, and our friend will be taking further actions against the...
Read moreI’m not someone who would generally give a bad review but a recent event at this spot made me have write this review. Absolutely disappointed and disheartened by the arrangement of this spot for euro cup. The bouncer/ guard at the entry point physically pushed my female friend out of the entry point ONLY because she had a milkshake/ smoothie in her bag. She agreed to finish it before entering and while she did so, the bouncer forcefully pushed her out of the area and denied her entry, even though she bought tickets for the match. Absolutely disappointed by this behavior as this spot usually tops my list of places for summer . Seems like the guy called himself the head of security. Hope we have more sane guards, denying entry for all the right reasons and not physically pushing...
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