Poor service and pathetic food - this one line summarizes what this restaurant has to offer. It was my son's birthday and it got ruined because we went to Los Ponchos, for dinner. After taking the order, they made us wait for 40 mins. I kept asking during this time, how long the wait would be. My parking was in a limited zone of 90 mins and I told them that, but all I got was false assurances. After 40 mins, the order they brought was half wrong. We sent back 2 out of 4 dishes and then had to wait for another 15 minutes. We hoped the food, when eventually it would come, shall be worth the wait but it clearly wasn't. It was God awful....by far the worst Mexican food I ever had, if at all even I can call it Mexican. The nachos were stale, pulled chicken used in the Enchiladas and Quesadillas was stringy and distasteful; excessive cheese and sauces they used made it worse rather than camouflage it. The preparation really sucked and I wondered if they understand even the meaning of Mexican cuisine!! The one good thing in the meal was the Guacamole, but of course it's quantity was not enough to compensate the distaste of the entire dish. My son said it would have been better if he went to bed hungry, on his birthday. Clearly you need to AVOID...
Read moreThe place seemed to have a Mexican soul, so I decided to check out the taste of the food. 3 meals ordered. Chimichanga with beef Enchilada with beef Burrito with beef I also chose a strawberry margarita. I'll start with the Margarita. I've never drank worse in my life. Very chemical aftertaste, it doesn't resemble strawberries at all. I definitely advise against it. The burrito tasted like spaghetti only in a tortilla. Edible, but not the burrito flavor I wanted. As for the Chimichanga and Enchilada, it was also edible, but it lacked something to impress. The only thing I cannot fault and would like to praise is the guacamole. It was really very tasty. The service can definitely...
Read moreThe place has a nice ambience and well maintained interiors with dimly lit tables. Located conviniently close to the city center and the parking location. Inspite of a doubtfull review of my mexican friends who label this place as "Tex-Mex" cuisine, i went to this place for my own experience. To be honest, the starters are quite nicely and neatly prepared in comparison to main course. The food is tasteful and quite relishing, but it needs a lot of improvement in presentation of the platter. The staff is warm, welcoming, polite and attentive to your service requests which makes the dining experience enjoyable and cosy. Would definately...
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