The worst customer service ever! We decided to sit at one of the tables outside, the first question what we received from the waiter was “Do you want me to clean the table?”. The table was dirty, and since we wanted to sit there it was obvious that it needs to be wiped. We haven’t received any drinks menu, with the reason that “We only have a food menu”, which is out of place since it’s a restaurant. And all the restaurants should have a menu for both drinks and food. The waiter was always going inside every time and didn’t check on the tables who were outside. The restaurant wasn’t even busy!!! We wanted to order food and since we didn’t receive any menu in the beginning, we had to wait until the waiter decided to finally came out. As for the bill, we also had to wait until the waiter came outside to check on the other tables. As someone who worked in hospitality industry at different restaurants, although you’re not in the mood for work you shouldn’t treat the customers like this. If you want to experience bad customer service and disrespectful people, you...
Read moreFriends of us suggested to give it a try after hearing so many good comments of other acquaintances. You will experience a typical Rotterdam atmosphere with a lot of local people, in where the magic is chef Assis. After a slow start the rollercoaster of flavours enrolled. From amazing sashimi, dutch eel, coquilles .we selected some wines from the rather creative blended wine menu. The great suggestion was the white Rioja. Amazing main courses with dazzling Mediterranean up-spiced sauces, try the codfish!! We ate black Tigre shrimps, a divine codfish and tarbot. Not to forget the fantastic bread with top salty butter. The symphony of taste ended with surprising top end desserts, a must is the lemon pie, order at the end as well the home made limoncello Special thx to the inspiring cheer-full staff, they know their job and wines. But overall get the voodoo touch by chef Assis,. It will lead to addiction to...
Read moreWhen we entered and asked if they serve kibbelings, the first suggestion from the waitress was to "go to McDonald's". We persisted to try their kibbelings (yeah I know we should have turned away immediately). Thanks to chefs - the kibbelings were fresh, tho pretty greasy. On our way out we asked for the bill, and after a "yes, one moment" we had to wait while the staff was chatting and then for the printer to finish printing something random... Excellent service just few steps away - at Ruud den Haan. They are able to fully satisfy your desire for fresh and succulent kibbelings, while showcasing great people skills...
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