I recently visited this place âVlaamsch Broodhuys Theresiastraatâ with high expectations, but unfortunately, my experience left much to be desired. While the bakery itself is charming in appearance, several issues stood out during my visit that significantly impacted my overall impression.
First, I noticed a "Now Hiring" sign prominently displayed, so I inquired about potential opportunities. The response I received from a staff member, who appeared to be the owner, was rather dismissive, stating that the sign was old. If that is indeed the case, I would kindly suggest they remove it to avoid confusion. However, the interaction left me with the distinct feeling that they may not be particularly open to hiring people from diverse backgrounds.
Secondly, there were significant hygiene concerns. When I placed my order, the staff member grabbed my bread with his bare hands, rather than using tongs or gloves. This is not only unprofessional but also raises questions about the bakery's commitment to basic food safety standards.
Another issue was the way the beverages were served. I ordered a cappuccino, which was given to me in a regular glass. As the drink was understandably hot, it made it difficult and uncomfortable to hold. Cups are designed for this very reason, and I would recommend the bakery reconsider how they serve hot drinks for the comfort of their customers.
In conclusion, while this place may have potential, it needs to address several areas of improvementâparticularly in terms of hygiene, professionalism, and openness to diverse clientele. A more welcoming and inclusive attitude, coupled with attention to basic standards, would go a long way in elevating the...
   Read moreI ordered a coffee and a short-lemon cake. I was shocked how "short" it was, it is really tiny for this price!!! But that was not even the main issue. I drank half of my coffee and decided to go to the toilet, I left my cup on the table together with my clothes laying on the chair, so it is visible that there is still somebody. When I came back the coffee was gone, I went to tell them that they took my coffee for nothing, so the waitress told me she would bring mew a new coffee. 5 minutes later NOTHING, I already didn't even want it anymore, so I stood up and went to pay. I had to wait another 5 minutes at the kassa and when it was my turn to pay, I asked to take that coffee out of the check because I do not want to pay for the coffee that was taken away from me. The kassa girl said ok, no problem and invited me to pay, I didn't see the amount and paid, only then I saw that it was 7,50. I asked why? She told me because we made a new coffee for you. I told her they didn't and I don't need it anymore after all this waiting. The funny thing is that the bartender has not even started it yet, he literally asked her whether or not he still needs to do it or not, right in front of me. So I explained her again that I should have not paid anything after all this, but she refused to understand. I was not in the mood to fight over 4 EUR and literally said OK BYE and left. What a crappy service! I will never go there again and will never advise...
   Read moreI used to like this café when it first opened. Since the new management took over, the service has gone down hill. I have sat there several times waiting far too long to be served and the workers could not care less, they were busy chatting within themselves, doing "computer work", looking gloomy and uninterested. Once I waited 15 minutes for someone to even come to my table despite the fact I was the only custumer there and there were three members of staff. In addition the menu has literally not changed AT ALL in years. In my opinion they need a wake up call. Overall very...
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