Made a reservation for Saturday evening which probably wouldn't have been necessary. We were seated downstairs by the Grachten, but could have also chosen to either sit inside upstairs, or inside downstairs.
None of the tables that was already seated outside had any food on their tables yet. When we recognized it took them quite some time to even bring out the first food around us, we already thought to manage our expectations accordingly.
We ordered one main dish each, consisting of a Rumpsteak and a side. It took approx. 45min to get the food out. Nice chunks of meat with great quality to the meat itself. Yet with the cut of meat it was a hard miss for the degree of doneness. I ordered mine medium rare, which had mostly been well/medium well for the most part, and even the center couldn't even really be described as medium either.
While keeping in mind that the meat quality was great, considering that a lot of other people had put their orders in after us and us being aware of the seemingly long prep times, we didn't end up critiquing it. Yet if we came a next time, we would definitely be telling the waiter about the previous bad experience or would opt for a burger instead.
Overall the service was very slow and uncoordinated. With having those dining spaces so separate it should be ensured that one service staff is always around. At some point one of the guests from our dining area went upstairs to the bar herself to get another drink.
As said quality of meat was great. The sides were pretty yummy as well, but there is no real reason to come again while considering all the alternatives in Utrecht with a very similar menu.
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