California Burrito — Restaurant in Ōtara-Papatoetoe

The server was nice, very polite man and the physical appearance of the location was nice it drew my attention, that’s why I thought I’d try it. I even texted my boyfriend super excited that I may have found a new food spot, sending him pictures of the menu and the interior. I wish I never did. I wasted my $24 honestly. If it was Ubereats, at least I would’ve gotten my refund. Instead today for whatever reason, I did takeaway, and didn’t even bother opening the box because the guy had rolled the whole bag up to go and my uber was already arriving. When I got home and opened the bag, the chicken burritos I got looked like someone shredded chicken in a blender with sour cream and seeds then loaded it on a tortilla with cheese from the ground. Then I thought don’t judge a book by its cover, try it. It was equally as bad. It had so many onions, it was more wet than saucey. Like seriously, the chicken was LITERALLY wet there (a clump dropped out the other end of the taco and I picked it up to squeeze it and it was all this wet liquid leaking out). It was disgusting. Honestly the only thing I enjoyed was the Jarritos cola. It was great, but if I just wanted a cola, I would’ve just gone into any...

I love the full burritos but very disappointed with being had each time I request the avocado to go with it, which for me, could have given it a 5 star. Tonight I ordered the meal and requested "with avocado" three times. Each time I put an order in I pay for the avocado but I never got it. Because I live 15 mins away I'm not going back, so I phone the number on the receipt - only to find their "voice mail is full"! So my next option since I dont have any other, is to complain in the review section.

This is the second time in a row they have done this to me so I now suspect this is happening frequently.

So if you want avocado, make sure that there is avocado in it before you take it...

First time here and the experience compelled me to write a review. Ordered tacos and burrito bowl at the self service station and only once we paid the lady told us it will be a half an hour wait. Fair enough, can see that she was working solo. Only became a problem when the half an hour turned into 45 minutes. We asked for a refund as we couldn’t wait any longer and still haven’t received our order. She denied this saying that she already is making our food. No apology, very poor customer service. When we got our food it was cold like it just came out the fridge, only thing hot was the chips. If we knew it would be 45 minutes we would have not paid in the...