JoyBongThai kitchen Mt Eden — Restaurant in Albert-Eden

Dear Joy Bong management,

I would like to bring to your attention a incident that happened 16/7/2019.

Firstly the food took a while to arrive at our table we ordered at 1pm it arrive 1:25. Understandable that there was a large table, the issue here is that you did not set the correct wait expectations for your customer which was me and friends.

Secondly i odered a Tom yum chicken noodle soup and the order that arrived was chicken noodle soup. Their might have a been a miscommunication between and the waiter which can happen, but what shocked me was what the waiter responded to me and i quote " Next time make sure you know what your ordering " I was left speechless needless to say appalled by that response.

Thirdly i had forgotten about that terrible interaction and asked the waiter when he returned if we could have peanuts which was in the chilli oil. He then proceeded to argue with me that it's normally served just with oil and with no peanuts. Telling me that there's no peanuts at the back.

I went to see the manager about this and i am left without words she just nodded and did not even bother with the whole scenario. Just a blabk expression on her.

I hope that this is not the service other customer receive when coming to this restaurant.

Two words:...

Stopped by for dinner on a Friday night and didn't have make a booking to get a table. There were a few parties going on so it was a bit loud. We were seated and were promptly given menus and water. After a while going through the menu we were asked if we wanted drinks and if we were ready to order. We had ordered cocktails and food since they sounded really good. Although busy they didn't make us feel rushed throughout the evening. One of the most interesting thing on the menu was a shot of tom yum prawn. Although the other items were more traditional they were also really good. The curry didn't have as much flavour as I was expecting but the tamarind chicken was just amazing. Another thing of note is the glass panel on the floor which shows their wine cellar, located just in front of the reception area. I was also quite surprised at how large the whole restaurant was, as it goes back down to the bar and the toilets. We had ordered 2 entrees and three mains for four people as well as drinks, which came to around $40pp. Be aware that there is a minimum spend per person.

Efficient and friendly service along with nice Asian inspired cocktails and delicious Thai food makes this place a nice...

Have always had a great experience at Joy Bong! From the food to the service, i have never once been disappointed. This renowned Thai establishment features Peroni on tap, a great selection of wines (see the glass roof cellar), and skillfully constructed cocktails.

Dishes are presented wonderfully and with a modern twist. I highly recommend the mixed appetiser, and 'Yam Pra' - a crispy fish salad with an amazing dressing.

Great venue for friends or family, and is particularly great at catering for large groups. BYO being an added bonus. The character and decor creates a real ambience and keeps me coming...