McDonald's Bayfair — Restaurant in Bay of Plenty

We popped in for a coffee yesterday afternoon. Huge mistake! Staff were happier chatting to each other than taking our order. Finally got our 2 coffees. Small cups for an exhorbitant $4.40 each. They forgot the milk so took them back and they made 2 more using some of the leftover dregs in the machine then topping it up with some fresh stuff. Worst coffee I have ever had unfortunately so won't be back. 3/4 full, tepid, weak and tasteless. Should have gone for the barista made cups at the nearby one for a similar price. Come on Mcdonalds. This isn't good enough....

Disgusting service by employees who use totally fake names. I think someone just picked them off the street and put them in a uniform, no questions asked. I ordered a salad here in late 2009 and the ingredients of it was not fresh and only contained tomatoes and lettuce. I made a complaint on the official McDonalds website at the time but they just ignored me as if I didn't matter the slightest, more dissapointment! McDonalds charges double than what they did about twenty years ago for the same food. I recommend Subway instead... that goes for...

Ordered after mall was closed so it wasn't busy but everything was cold fillet of fish was that cold the half slice of cheese didn't even melt. I live 2 min drive from bayfair but when I rung to complain I got told that of course its not there fault we took to long to get home. I have ordered from the Mt and its still warm when I get home. Your customer service for complaint suck and I suggest u all go get re trained.. It was a disappointing attatude from your staff when we spent $64 in your store I'll go somewhere...