Mehtab Indian Restaurant — Restaurant in Bay of Plenty

Okay so I go and place an order. The sweet little girl behind the counter clearly out of her depth, but doing her best processed the order. She's pleasant and polite. Some rather rude bit*h that was too interested in texting on her phone as I walked in, delivered my drink and said "She made a mistake so you owe us $3" I'm like okay. As the meal was delivered I asked for the receipt for what I have paid for? "Humm yes later" the girl responds So I order another drink and asked for the receipt again and the answer was "Yes later at the end" I'm like nah I'd like to sort it out now please print out what I have paid for so I can pay for what I need to. The lady owner took massive offence and kicked me out before I could finish my meal and drink. She demanded that I paid before I left to which I responded with "okay but I want to finish my meal first". She called 111 and walked next door to the police which I was following to let them know my side of the story. 100 meters down the road the Talisman restaurant was so busy that it was going to take 45mins for a meal, hence why I wanted to find somewhere else. BIG MISTAKE! Just go there and relax it's amazing food! Food =2 maximum I've had better packet meals from the supermarket Ambiance =1 Service =1 and that's just for the little girl that took my order Recommendation is DON'T...

I've been to a lot of indian shops in the Bay of Plenty. I used to work at a couple that imported their chefs from India. I've sat in the Gurdwara and enjoyed the finest lungar. I know what authentic Indian cuisine should taste like.

I've been here a few times and tried a few different meals. The kormas are a funny colour and did not taste like cashew nut gravy. The buttered chicken and paneer are overly sweet and do not taste tomato based. Most of the mains are off in flavour, texture, and colour and are not really worth mentioning in a delightful way.

The appertisers are good, the vege' samosas are nice, the restaurant is clean and has a comforting vibe'. Customer service, well... Is customer service. Professionalism is more needed by their waiters. The menu on their facebook page is misleading. In regards to the menu and quality food you can buy. They are slightly...

Pathetic experience. The chef don’t even know whats on menu, I had ordered Kashmiri Pulao and little did the guys realised that I can hear them in waiting area and chef says whats kashmiri rice it must be coconut rice, but I was listening to whole conversation and waited patiently to see if it actually is what I ordered and nope guy just added coconut and some spices and thats all reheated rice.

Also the guy on reception was extreme rude knows nothing about how to treat customers in Hospitality industry felt more like arrogance more than generous way of addressing customer, on and on horrific experience. This does not stop here, when the order was ready the guy just slides the container and says take it. I have whole time in world dear owner if you are reading this am definitely reporting you guys to food...