Hell Pizza used to be good quality pizza, but it’s getting worse and worse, at same level as Pizza Hut and Domino’s nowadays. Positive and different is that there are a lot of options to chose from including vegetarian and vegan, including customisations. Few not very healthy starters and disappointing salads (a bunch of not very fresh veggies in a plastic box without any seasoning or sauce) Most disappointing is the slow service. You order online or in store and you are told estimated time which is never accurate. Last time we had to wait extra 15 minutes past the originally given time to get our order which turned out to have a cheese which we didn’t order in first place. Too much chaos and disorganisation and I know the kids are doing their best to cope, but clearly lacking some management and organisation skills to...
Read moreReally disappointed with my pizza this time. I ordered online easy enough (through Door Dash), was happy with the time it was going to take to prepare and be delivered. But when it arrived it had obviously been tipped on its side as all the toppings had slid to one side. I assume this happened when it was cooked and hot as my other pizza was fine and when trying to move the toppings back, they wouldn’t easily move as they had cooled down. Contacted Door Dash but no further action was taken, it’s a shame that their systems don’t feedback to the restaurant so they can fix...
Read moreFirst time we've used Wigram Hell, we usually use Hornby., It wasn't great, we had family over and spent $98. (didn't even get free delivery for spending over $90.The pizza was cold, and the delivery guy had no change, even though they knew our order was cash on delivery. For some of our family it was the first time they've tried Hell Pizza, they normally have Domino's. Apparently Domino's is better than Hell Wigram. We've eaten Hell Pizza from Hornby many times and it's been great, but Hell Wigram was average. We won't be ordering from here again based on our...
Read more