Order placed approximately 6:45 and it said delivery at 7:30. Great as I’m driving for 40mins. Starting receiving calls at 7:10 and missing them as was driving. Pulled over to answer one and caller didn’t listen to me that I was driving and rang off each time which was frustrating. Got home to another call from shop asking again if I’d ordered pizza. Too many errors really. Front or back house? Was told nobody answered door. Sorry but security cameras have nobody arriving at all. I asked if pizza would be hot. It was now 7:30 and calls started 20 minutes earlier. Pizza finally delivered around 12 minutes later. Sadly leaning more towards cold. Training on phone etiquette/ speaking and listening carefully would help your staff. $8 delivery fee is a bit steep. Website for ordering...
Read moreI have ordered takeaway pizza from this store three times, hoping for a better experience each time. Unfortunately, every time, the pizza had a very unpleasant smell, making it difficult to enjoy. The first time, I thought it might have been a one-time mistake, but after multiple tries, it seems to be a recurring issue.
A good pizza should be fresh and appetizing, but this store has failed to deliver that experience. I hope the management looks into the quality of their ingredients and preparation process to improve the food quality. Until then, I won’t be...
Read moreSo we ordered 2x pizza, fries and onion rings last night, our previous experience was great, however last night was the worst experience ever! The pizzas were cold, the fries were cold and soggy! The only saving grace were the onion rings! Thank god for that!!! We phoned up the store and got the run around as there was no.manager to deal with this issue. So very dissatisfied as we prefer pizza hut to domino's, but if this is the level of quality, then it's time to head back. On a positive note the delivery guy was great and provided great service so props for...
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