Taco Bell Bush Inn — Restaurant in Christchurch

We went to Taco Bell bush inn today for a late lunch we don’t live in Chch and it’s a two hour drive but we wanted to treat the kids. We walked in and order what we normally order and two person share meal and a cheesy beefy burrito once we asked for the jalapeño sauce to be put in the side like we have been doing for over a year the Filipino staff member said no I said sorry he said no I won’t do that we don’t do that. I said we were hear 12th sept we did it then and for the past years. I asked him to please just put on the side in a small sauce little like they always do he straight out refused and was so rude and arrogant I was shocked with his behaviour then he asked a older Filipino this lady wants sauce on the side she said no way health and safety issue. I asked how is to health and safety my daughter can’t manage the full space but likes to dip the sauce then he proceeded to say then but the sauce on the side seperate I said why would I buy the sauce and put in the same pottle when it already comes with the sauce he said that’s all I’m willing to do and I’m going to inform all Taco Bell they are not aloud to put sauce on the side I said realy he was absolutely rude disrespectful and did not want to listen I told him fine we won’t eat hear I order wasn’t small it equalled over $60 we walked out and drove 20mins away to the next Taco Bell and no issues gave use the sauce on the side pulse sour clean on the side and salsa in the side all free no issues or questions and lovely customer service. Absolutely shocked and annoyed we had to drive a further 20mins away from bush in just for a pottle of sauce. And the behavior of the two Filipino was absolutely unacceptable and I’m not racist my husband is Filipino and my kids are half Filipino. But these two were absolutely shocking they should not have a job in customer service this was around 2pm 3rd of October. I’m so annoyed we wasted time and petrol just to go to another Taco Bell and ruined our outing with our children we will never recommend bush in Taco...

I have never encountered the most rudest cashier/waitress so far but here. We ordered a combo meal and we realised that we were not handed our drinks. I came back to ask the cashier who was busy cooking the chippies and ask her about the missing drink but i only got a blank stare. I asked her the second time and she stared blankly and blamingly replied that she was supposed to hand it me but we went to our tables straight away. I APOLOGISED TO HER TWICE AND she handed the paper cuos reluctantly and SHE JUST TURNED HER BACK so i just went back to my table. After that, we heard a big laugh from behind the counter as if the staff were mocking us. The Carls Jr would be a way better choice and certainly i will not be coming back in this Tacos branch. FIVE STAR for Carls Jr, and shame on the lady cashier in Taco bell with a short haired weird colored hair and...

Just had the worst food order from here that I've ever had from Taco Bell. I usually order from Eastgate and chose this one because I recently moved. I ordered loaded fries (which I understand what the quality will be like with delivery so fully aware it won't be the same as dine in). The chicken was grey, the guacamole and salsa were old and some of the fries were undercooked. I scraped off the toppings to eat basically fries with cheese and couldn't finish it. My stomach is turning already after 10 minutes. Tacos were ice cold like they had come out of the fridge, yes I know delivery will affect temperature but my God there was no indication the meat was ever warmed! Lettuce was wet and soggy. Super disappointing, especially since it was so expensive. Better to stick to the Eastgate...