Cafe at Westermans — Restaurant in Hawke's Bay

I popped into Café Westermans for a Sunday brunch with my partner. The food was decent overall, but there were a couple of points that left me a little disappointed.

First off, when we ordered the big breakfast, they didn’t ask how we wanted the eggs. I usually prefer poached eggs, but instead, I got sunny side up. It would’ve been nice if they checked with us first. The eggs on toast also came out about 10 minutes after we placed our order, which felt a bit too long to wait.

A small but notable thing was the toast — no butter was served with it, which I found surprising for a café offering breakfast.

While it wasn’t a bad experience, these little things did detract from what could have been a much better brunch. Hopefully, they can pay more attention to these details...

Very poor custom service... actually there was none! Stood at the counter for 5 minutes without being acknowledged,while 3 staff members were fluffing about! I was with my daughters and grand children. I let another customer get ahead of us, as I knew we were a group with teenagers and toddlers,that take time getting their food. However I felt that this cafe obviously doesn't need new clients. Maybe should go to an international franchise that is quite happy taking my money! Support small nz business not...

Fantastic ! Stopped in to Westermans Cafe this morning for an early breakfast with hubby and our one year old. We were all pleasantly satisfied on leaving. Best eggs benedict I've had in a while & hubby couldn't stop raving on about how good his pumpkin soup was. As for our boy, his plate of crepes was emptied fairly quickly. Prices are the average/usual cafe prices but well worth it. Lovely customer service to top it all off - will definitely be making this a regular visit when we stop in to Hastings again....