Well team, thank you very much for fitting us in last minute, the atmosphere was very nice. You girls really did try to offer one fantastic night to your guests.
Unfortunately the letdowns were the lack of cutlery, 3 times we had to chase some down, and the young man just walked away both times we asked him. Not sure what his role was.
The kids pasta was dropped, and he had to wait for something else, which puts pressure on us dealing with the downfall. The chicken main was not available ether. And our baby's meal came out hot dogs instead of chicken sticks, he refused to eat them, so it was a rather difficult night out with the kids.
Also the bill came to 319, which I think we were charged 2 extra meals.
We had only got 1 small kids specail (meal, dessert, drink) 2 kids specail (meal, dessert, drink) 4 fizzy 1 jack Daniel's
Soup of day Bread Bracetia
Blue cod Sizzler (extremely tough, wrong cut of meat) over well done) Lamb rack
But all is good, we appreciated...
Read moreVisiting Invercargill, my brother and his wife wanted to take myself and elderly mother out. The meal was pleasant. We had a trainee server which was fine. However the most disappointing part of the evening was when the trainee unfortunately lost a glass of beer off the serving tray onto our table. No one at the table was spared and I wore a large portion on my clothes and meal. We did not complain and quickly tried to assist the young staff member to tidy up. My brother paid for the meal and I must admit that I was very disappointed that no staff member, at any time apologised for the incident or even mentioned it! My brother would not have expected anything BUT an acknowledgment of the situation would have been appreciated. It is a shame that only those that complain and create a scene get an apology. As a regular to the hotel my brother was mortified and embarrassed and I felt for him. Poor form Saucy Chef...
Read moreWent out for a special celebration in the evening and was dissapointed by a lot of things. The music was distracting and conflicted with the relaxed atmosphere. The light above the table we were seated at was blindingly bright and flickering. We asked politely to be moved but were denied though there were plenty of spare tables that night. The food; entrees were very tiny for the price. The mains were not worth the high price, I feel like we were ripped off. The risotto was undercooked and very salty. The lamb was chewy and the cabbage parcel while it sounded good was not nice. The only thing we enjoyed was the drinks which were well priced and delicious. I wouldn't recommend this restaurant to anyone and felt like a 130 dollar dinner should be something you enjoy every part of. It's meant to be an experience. It could have been...
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