Subway — Restaurant in Māngere-Ōtāhuhu

Very horrible experience today. From the moment I stepped up to be served, the lady ignores me. I ask "just checking if you guys are open" she looks around angrily and responds "ya" with huge attitude, implying that I can't see they're obviously open. The rest of the interaction with 2 staff members being unnecessarily rude, criticizing me while setting me up to misunderstand and getting mad when I do. I left with my food close to tears because theyre being completely and unnecessarily rude. When one of the 2 ladies spoke to the male customers behind me she was much nicer, so I know this behaviour and attitude isn't a constant part of their persona. Over all a very terrible experience, please do better. Customer service is a very easy skill to have, coming from a service worker of...

It would have to be one of the worse fast food experiences I have ever had. I arrived at the counter with one lady in front of me. I was ignored and the man behind me was served. 3 other people joined the queue and when I tried to place my order I was told to get to the back of the queue. Eventually I managed to order my chicken salad but because I didn't choose to have everything on offer, (just lettuce, cucumber and red onion) I ended up with a tiny salad unlike the people served before me. They then charged me $12.50 for the pathetic offering. I should have refused to pay and walked away but I was so hungry...

Rude staff. No customer service. They accidentally assumed you only order the first thing you say? Don't worry. If you tell them you want something else they'll say that you should have said something earlier then be visibly and audibly annoyed about it. You want to know what type of cheese is the shredded one? "this one". Okay, thanks. They accidentally put meat on a meatless order? Don't worry, they won't replace it. Why would they? They'll just scrape the meat off then try to cover it...