Best Ugly — Restaurant in Māngere-Ōtāhuhu

As a loyal customer at the best ugly in Wellington cbd I was looking forward to getting my favourite tuna bagel while I waited for my flight. I was really disappointed. Tuna melt from this branch did not taste anything like my favourite one in Wellington. The bagel is quite expensive but I look forward to having it as a treat. This one was soggy, overly salted and didn’t have the salsa on the top that I expected. I paid full price ($19) for an underwhelming bagel when I expected consistency across branches. I went to enquire about the salsa I was told there was none and when I expressed my disappointment I was not offered an apology or compensation and the cashier walked away. I’m disappointed that there is not a consistent standard across the branches, and I’m not surprised the other reviews mention the same....

Located groundside at the Auckland Airport's Domestic Terminal in the food court with sushi, noodles and McDonald's, I received friendly service this morning. The last thing I'd eaten was cheese wrap thing on the plane and that was three hours earlier.

With a name like "Best Ugly" how could I not? Prices are clearly marked on the large menu board. I opted for the bagel with "house chocolate hazelnut spread" and it did not take long until my name was called. The bagel is served in a paper tray that is super easy to take with you through security if you like but I had time to sit and enjoy it here.

Slightly toasted and completely covered in spread, this was a great...

Wow this outlet just lost a customer. A simple request to clip my coffee card was refused - not at the airport outlet apparently. I wasn't even asking for the free one and I did get it clipped at the Wellington outlet even with a special plane-shaped clipper! Wellington airport outlet 4.4 this one 3.7 go figure! Will go elsewhere for coffee (and...