McDonald's Levin — Restaurant in Manawatū-Whanganui

The Empty feeling on both ends?

The cold wintery chill keeps me slumbered beneath my tiger printed mink. Its 1:45 in the morning on a Wednesday, the world is silent. Almost still, I lay in my bed watching my breath evaporate over the dimly lit light ascending from the ceramic glass of my Huawei P8. The tranquillity is broken by the humming of a freshly oiled nissan maxima making it's way down the street and up the driveway.

My phone vibrates "ivvv ivvv" the text reads "Are you awake?" I cast aside my mink that sheltered me from the harsh winter elements and proceeded to the car that awaited my presence. I hop in she looks me in the eye and whispers "are you ready" underneath the chorus of chris browns privacy? I nod in response. The peaceful streets of horowhenua are awoken by flat melodys.

We pull up to the "spot" the heavy breathing and excitement fog the windows. The sound I had awaited to hear all day sings through my ear lobes. "Welcome to McDonald's place your order when your ready" There is no hesitation. with a lightning speed reaction she relays our order. " 10 piece chicken nugget combo with barbecue sauce. And a boss burger combo, coke and fanta for the drinks" large ofcourse.

We are welcomed to the payment window with open arms and might I say pleasing small talk and customer service. The order is recived. I open the steaming brown paper bag to the smell of freshly cooked goodies. Browsing the interior to check the items.

Happy as usual we make our way home to partake in the early morning Wednesday ritual of McDonald's consumption. Fast forward 2 years I know you'd probably be wondering to yourself, Why is there always a 10 piece chicken nugget and boss burger combo unclaimed in the early hours of a Wednesday morning. Unfortunately I am now alone without said person to pick me up to do our weekly ritual so my stomach is as baffled as you are.

It may hurt but you will never have that order again McDonald's levin. Its not your fault, sometimes these things happen... minus 1 star for the fact your food is probably the epicenter of my self diagnosed diabetes.Also the costant mistake of sweet and sour sauce instead of bbq but, 4 stars for service...

The slowest barista in the history of barista-ing. It was like watching paint dry - paint pour acrylic painting with no hair dryer type of paint drying, thick paint in the cold & damp uninsulated house in the middle of winter is the concept I'm trying to get across here. She moved more slowly than an actual sloth 🦥 In fact, an actual sloth would have screamed at her to "hurry up!!" All I wanted was an egg mcmuffin & a black coffee. Ms Slow-mo Frame-by-frame took her sweet time with no acknowledgement of the frustrated faces of coffeeless people slowly congealing like my poor beleaguered mcmuffin in its paper bag. Even after she'd made it (finally!), she just set it down on her side of the counter & proceeded to look uninterested in anything until I asked her patiently if that was my coffee. She looked at me confused, slowly looked down at the forlorn & cooling cup then back up. "What did you order?" With admiral restraint, I relplied through gritted teeth: " a black coffee." She then proceeded to take the lid off to check that the coffee she had just taken what seemed like hours to make, was indeed, a black coffee. I guess I should be impressed that that kind of spectacular incompetence aligned with a "don't care" manner & "I only turn up to work to get paid" attitude has found a home at McDonald's Levin. I'm assuming the people of Levin either don't drink coffee or prefer it lukewarm. I, however, shall not return as I prefer mine hot & in less time than it would take me to catch a flight to Brazil, find a coffee plantation, pick the beans, dry them, grind them then apply & have my paperwork lost twice for an import licence, take a trip to briscoes to buy my own coffee machine & make the damn coffee myself. In fact, this review took less time to write than it took her to even begin the process of picking up the coffee tamper....in short, one star, do not...

Joel the so called "Manager" was extremely rude. After waiting 15 mins for our frappes we ordered i went back to the counter to ask for it. The ladies at the cafe area told me i had to pay first but because Joel couldn't print out a receipt to show that i had already paid. He was not having a great morning by the sounds of it he said sorry in a "don't really care way" then walked off. I asked how long it's gonna take, he replied will get it for u. Then i told him we've been waiting for 15-20 mins he said "I'm being rude to him so therefore he refused to serve me in a very angry voice and rude attitude. He opened the till and gave back my money for the drinks and said. He will not serve me. I said I'll give you back the food cos it was cold at the time and I'll have the full refund and go eat somewhere else. He refused to do that and would not let any other staff to serve me. I apologised if i have made him feel that way and that the drinks are for my whanau. Joel said he "doesn't care about my family". I had to re order from the kiosk cos i wanted a drink for my newphew. I went back to the counter and said sorry ten times and then he started going on again. Joel was very unprofessional, no customer service skills, extremely rude and do not look after the customers. In this case my whanau who drove from Wellington early hours and stopped at Levin Macdonald's for a bite before continuing on. Very poor customer service and people skills. The one star rated is for the hard working staff and for the lady who tried to talk to him while he was being very rude. Joel needs to take a Management course and really needs help on how to be polite and deal with any kind of situations work throws at...