Tripoli Bistro — Restaurant in Masterton

Great food, done well. The service here was fast, professional and friendly - despite the venue being at almost maximum capacity on a Saturday evening.

Chilled water, glasses and menus were delivered to our table promptly; and sufficient time was allowed to elapse before the waitress returned to take our food and drink orders.

We ordered pizzas all 'round, which arrived after a very short wait and they were faultless. The Chefs here are clearly well practised in their craft.

The front of house staff were very accomodating of our two little people, and the children's menu offers excellent value for money, whilst doubling as a colouring-in activity.

The background music features plenty of New Zealand reggae artists, and is played at a conversation-friendly volume level, which is a definite enhancement to the Triploi dining experience.

Pro-tip: Book a table on Saturday nights to avoid...

Well I can't really add a 5 star for atmosphere as I didn't actually dine here BUT, I called in for a take-away of 2 large pizzas, the delicious Margarita Pizza and the different but scrumptious Pumpkin, Cashew Pizza!

The order was done within 10mins or so, already done when I arrived!

What awesome service!

Now, back to the atmosphere, i couldn't dine at the restaurant as I brought my 2 little furbabies along who were waiting in the car with my wife, so we could sit and dine in the heat of the day (although we could have sat inside buuuut I don't think doggies are allowed, hence we ordered takeaway). Upon arrival I was greeted so welcomingly my a warm smile, which I could recall the ladies name though! But the vibe in the restaurant seemed so chilled and well set up. Awesome to be able to have the portal to the kitchen whilst you'd dine to see the action in the kitchen!

Overall, 5...

So upset we were treated poorly this evening. Made a reservation on Thursday, for 6 of us to dine on Sat evening , with special request to be seated away from the noise of the kitchen, as 2 guests have hearing impairment. We were shown to a high table with metal stools, situated by the kitchen and route to customer rest rooms. (The worst seating in the Bistro). When we referred to our booking, the front of house staff said this is all we have to offer...his attitude was not apologetic..."take it or leave it" pretty much. Obviously we left....we are from Canterbury and our Masterton hosts who were looking forward to sharing this venue with us, will not be supporting this...