Pizza Hut — Restaurant in Maungakiekie-Tāmaki

Please read this review to the end. We ordered a pizza on Friday at 6:35pm and were told delivery would be at 7:20pm, which we were fine with. At 7:30pm we phoned to check on the delivery and were told it left with the driver 5 minutes ago. The store is 2kms from my house. At 8pm we called again and finally got to speak to Imran after being hung up on five times before that. He told us that the driver was stuck in traffic!! Again, the store is 2kms from my house. We were then hung up on again. When we finally got through again, we were told that the pizza had not even been made and had not left the store and would be another 40 minutes. We declined and asked for our money to be refunded. They said there was no one in the store to do that and could we call back tomorrow. We refused. They then asked for my bank account number which I refused to give them asking for it to be put back on my credit card. If they can take money from it, they can put money back on it. They then hung up on us once again. It is only the price of a pizza but there is principle at stake, and we have escalated this to Restaurant Brands NZ. If you want a pizza, please do not...

A great experience from our order online delivery today 03/07/21 & 07/10/23. I have read some of the reviews, well it seems the standards are still up. Delivery driver was excellent again.

Ordered the LIMO METER Special well I tell you this was fresh again, the best pizza, more pizza we are having again, WOW in a long time, we have had the others previously across the road and around the corner and more. We did a no go there again…

Why pickup, I recommend the experience of an order online delivery. Ordered on Saturday morning before they opened around 9am online into a future time being 12pm delivery, received a txt 11:54 it was on its way beforehand and the driver curtously rang from his own phone...on arrival on time delivered...we will definitely order our next pizza craving from you again. We did again today…

Well done again, thank you and congratulations all stars.

Regards GMc1.

PS, pic of leftover after lunch lol😅 pizza tonight again🤣YUM & YUM Again…

The LIMO is the BEST PROMO I have ever seen well done, five stars Again...

Made the mistake of ordering from here, late delivery, cold pizza and chips, no communication from driver for contactless drop off(didn't even text me that they have delivered it to my doorstep), pizza dough on the thin 'n' crispy was not cooked properly as it was literally not crunchy and pan dough base was chewy. The chips were cold and smelled like they have been defrosting at room temperature since they opened the store and also wasn't cooked completely.

I think this is by far the worst pizza I have ever had in my life. Just no care or willingness to make quality food especially considering their charge for pizzas with barely any toppings even when you pay for double toppings. Would not recommend to anyone, better of spending more money across the road at...