Resido — Local services in Maungakiekie-Tāmaki

Reposting as Resido had my (and other people’s) negative reviews taken down.

Avoid Resido Apartments unless you’re desperate.

We’ve had an extremely disappointing experience here and I wouldn’t recommend it to anyone.

Despite Resido claiming their pricing is fair, the rent is far above market rate for what you get plus rent increases 5% annually. You’re locked into a lease with no early exit option, as Resido has deliberately removed break clauses from their agreements.

The internet situation is a joke – fiber isn’t installed, and tenants are expected to pay for it themselves if they wish to have it. This makes working from home nearly impossible due to constant dropouts.

The surrounding area is unsafe, with the apartments located directly across from Kāinga Ora housing. There is a regular armed police presence, noise disturbances, cars being vandalised and dog mess left in and around the complex. Parking is a costly extra – $69 per car per week for a Resido space, or $45 for an open-air park that's often full and not secure with thefts and vandalisms being too common.

We also had a major issue with the bond not being legally lodged. It was only lodged 55 working days after we moved in, despite the legal requirement being 23 working days. Resido claims to have some form of exemption but cannot or will not give details regarding this. When issues are reported to staff, nothing is documented, and later they deny ever being told.

The apartments themselves are cold, poorly insulated, and definitely not worth the premium price. We also found senior staff to be dismissive and unhelpful when raising concerns.

Overall, the property feels unsafe, overpriced, and poorly managed. Strongly recommend doing your research and looking elsewhere.

P.s Resido - perhaps if you are going to remove negative reviews maybe remove the 5 star reviews from your staff members who don’t...

Avoid Resido Apartments unless you’re desperate. We’ve had an extremely disappointing experience here and I wouldn’t recommend it to anyone. Despite Resido claiming their pricing is fair, the rent is far above market rate for what you get plus rent increases 5% annually. You’re locked into a lease with no early exit option, as Resido has deliberately removed break clauses from their agreements. The internet situation is a joke – fiber isn’t installed, and tenants are expected to pay for it themselves if they wish to have it. This makes working from home nearly impossible due to constant dropouts. The surrounding area is unsafe, with the apartments located directly across from Kāinga Ora housing. There is a regular armed police presence, noise disturbances, cars being vandalised and dog mess left in and around the complex. Parking is a costly extra – $69 per car per week for a Resido space, or $45 for an open-air park that's often full and not secure with thefts and vandalisms being too common. We also had a major issue with the bond not being legally lodged. It was only lodged 55 working days after we moved in, despite the legal requirement being 23 working days. Resido claims to have some form of exemption but cannot or will not give details regarding this. When issues are reported to staff, nothing is documented, and later they deny ever being told. The apartments themselves are cold, poorly insulated, and definitely not worth the premium price. We also found senior staff to be dismissive and unhelpful when raising concerns. Overall, the property feels unsafe, overpriced, and poorly managed. Strongly recommend doing your research and...

I've been living at Resido for a year now, and I can say with a clear conscience that it's the best place I've lived in New Zealand. The building is brand new, with everything in perfect working order, and the amenities are truly unbelievable: a gym, cinema room, rooftop barbecue area, vegetable garden, pet zone, and shared co-working office—all included in your rent. Where else in NZ can you find all that included in your rent? A dedicated team keeps the building spotlessly clean, with regular safety and drug checks ensuring peace of mind. Located just steps from the fantastic Sylvia Park, you have access to all the shops, including The Warehouse, Kmart, and Pak’nSave, all within walking distance. Plus, it's just 2 minutes from the motorway, getting you to the city center in under 15 minutes. My wife and I feel safe and well cared for. The team here is always caring, professional, and friendly. Honestly, every cent we pay is worth it. If your rental experiences in NZ have been tough, come check out Resido—you won't regret it. It's truly a place...