Atlas Cafe & Restaurant — Restaurant in North Island

2 stars seems generous after tonight's experience. We arrived to celebrate my parents birthdays (mums 70th) and got led to our table and promptly ignored. While we noticed a conference was starting in the conference room on arrival we still expected that the restaurant would be adequately staffed, it quite clearly wasn't... At this point we should have walked out, however we didn't and that was our biggest regret afterwards

We first went to the salad bar and on getting back to our table tried to find staff you order drinks from but had no luck. Once we did get our drinks order placed we were already ready for our mains, I personally ordered a glass of red wine but unfortunately it arrived after I'd finished my steak.

The steak in question was of poor quality and certainly not medium rare. The quality of all the food to this point had missed the mark and a lot of the options were not replenished. They simply didn't have enough staff and the food they did have was average at best. This was possibly the worst buffet I've ever experienced and the non existent service just added insult to the whole experience.

If a 4.5 star hotel can't manage to run conferences and the restaurant at the same time then they don't deserve any business. This place shouldn't be a 4.4 rating and needs the management to take a long look at itself if it's going to continue. On the plus side it looked like the conference was well staffed and likely at least able to get service to enjoy the mediocre food on offer.

The dessert bar was consistent with the rest of the experience and we left wishing we'd just ordered takeaways......

Buffet dinner is absolutely delicious 😋. The chef is amazing, she was busy on the grill cooking the venison, lamb chops, steak, pork and mussel fritters as well as walking around during those intervals and checking that all the food was topped up. Seafood selection was beyond delicious and FRESH ( surimi salad, oysters half shelled, mussels, whole steamed prawns, mussel fritters, steamed salmon, smoked salmon, seafood chowder, smoked fish chowder etc) the soup selection was beautiful offering 4 varieties. Around 7 selections of breads, grilled meats cooked to your preference by the chef on hand ( beef steak, lamb chops, venison, pork), chicken nuggets and hot chips for the kiddies. So many different salads from green salads to pasta salad to cous cous salad etc. Delicious range of desserts.

The restaurant is displayed beautifully right down to the plates and bowls we use for food. The staff are very friendly and always moving around clearing plates and assisting customers actively.

Dinner Buffet prices Adult $ 52 Child 5years - 12 years - $1 per age Under 5 FREE Family discount x2 adults, x2...

Couldn't find a place to eat we as a family didn't want Mc donalds or anything like that we went to Valentine's at 9pm and was told the kitchen was closed but at the door says 930pm so we tried our luck with Atlas we phoned before arriving and was told that due to lack of customers it might close early then the young man on the end of the phone said hold on he will ask another person i think the head of front of house jumped on the phone and basically said hey no worries come on in, Amazing service very nice staff full of smiles pleasant to talk to very professional with the whole 9yrds of ambience.Now the food puts most of of not all buffets to same they had an amazing selection of seafood to meats, salads and desserts to die for If you happen to read this my family and i eat out a lot we spend between $250 and $400 and Atlas well what can i say the best money ever spent 2 adults 2 kids $90 this is a...