The Spa Shop — Local services in North Island

I wish I’d found The Spa Shop sooner. After being burned by a competitor, I followed friends’ advice to phone Stuart, and his team. I now deal with them regularly, and they’ve been consistently reliable, honest, helpful and friendly. Kevin valets my pool and spa, gives me advice to help me look after these between his visits, and has changed the pool from chlorine to salt to make it easier. Sally-Anne is great to communicate with around visits, and helps get answers to any questions. When I recently upgraded my spa the quality of Hot Spring’s product, along with Stuart’s advice, pricing, service around delivery, and after hours help to get it up and running meant I was happy from start to swim. Thanks also to Guy who tackled the beast of a job of removing our old spa from a tricky location with some clever problem solving and solid hard work. The Spa Shop Rotorua are a local team you can trust for supply and service of your...

It was great to have been able to purchase our first ever Spa from The Spa Shop Rotorua! We opted for a refurbished Spa as we always wanted to get a Hotspring Spa within our budget. Although it is refurbished, after having read about great reviews about The Spa Shop Rotorua and was recommended by a friend, we went ahead and visited their shop. We were comfortable we are buying from a reliable local Rotorua business. We first met with Stuart when we visited the shop and he provided helpful information about the spa, the brand and the process of the purchase. The process from purchasing to delivery at our place was smooth. We had quick response from emails from Sally. Thanks guys! We look forward to a long lifetime of our...

5-Star Review for The Spa Shop – Outstanding Service & Convenience!

I recently purchased a saltwater cartridge for my spa pool from The Spa Shop in Rotorua, and I couldn’t be happier with the experience. They offer a subscription service, meaning a new cartridge is delivered every four months—removing the hassle of remembering to reorder. The delivery was free and incredibly prompt, making the whole process effortless. Their service is both convenient and reliable, and I highly recommend them to anyone looking for quality spa products with exceptional customer care. A fantastic...