I was visiting Raglan over the weekend and found the town to have a really good vibe. I loved how this cafe was presented and proceeded to take some photos as most visitors do before wanting to buy a coffee to takeaway.
While taking photos, this person serving behind the counter started to wave me away as he wasn't comfortable having the photos taken, which i completely respected and decided to stop. I even apologized once i realized his reaction.
What was disappointing after i stopped taking photos and apologizing was he began to badmouth me in front of his customers and accusing me of not even buying a coffee, embarrassing me in the process. I decided to discourage my extended family of 20 from visiting this establishment for the remainder of the trip.
Whilst i respect not wanting photos taken (in a public space) but to badmouth me in front of his other customers was extremely unprofessional of this staff member. If this is the kind of customer service that i am to expect as a prospective customer, i would not recommend anyone else to visit this place while this person continues to be customer facing. I have no issues with this establishment but I do take offence at this specific staff member and his attitude. Please be aware if you are being served by this individual as he is very rude and frankly should not working in...
Read moreIndi is way more than a hole in the wall coffee spot. With organic single origin and blended coffee bean options from Morning Glory coffee you can guarantee a delicious caffeine hit. There’s a nice selection of fresh Volare pastries, Portuguese tarts and toasted filled focaccia breads and sweet or savoury Raglan bagels. We’ve tried them all and love the classic toasted bagel with sour cream and raspberry jam, especially with a ceremonial cacao and fresh Dreamview creamery milk. The vibe is very relaxed and people stay for more than one cuppa to chat and enjoy the sunny spots and very friendly staff. Child and...
Read moreWe started our day after watching the sunrise at this little café. Loved the place, such a cozy, simple and calm place. The vegan cookie were one of the best cookies I had. Really good cream cheese bagel, all of it tasted homemade.
Great place, absolutely need to stop there.
They also have really cool merch, we bought one tshirt and one hoodie. The lady is also very...
Read more