Pizza Hut Whanganui — Restaurant in North Island

I order dinner for me and my partner and they left of my dessert pizza so I rang one guy rudely said I looking call you back the hang up them I rang spoke to amazing kiwi girl and she said it be done and send a free drink. And in steade I got to dessert pizzas so I rang said u sent me my dessert pizza but no free drink like u guys said And guy go look lady u got dessert pizza we can't give u a free drink to so get over it and rude lady answers goes hello Come on pizza hut as well is yummy pizza u need to up your staff or find new ones I be going else u lost my money u can't get good staff they all rudw...

Advise you to avoid making online order between 5:30-6:30.

I was supposed to pick my order at 5:45pm. It was ready at 6:20. I checked with the staff three times, and only thing they said “it’s still coming.” After half an hour of wait, I was a bit upset and told them to take a closer look, that when they found out two items are missing. Quite a frustration. They didn’t even say sorry. “Won’t take long.” Was their response. Bit of delay is understandable. But their response and how they handled the orders definately...

Rude customer service and very unhygienic especially the toilets, foreign language spoken and very poor quality pizza toppings fall off and if delivered it's cold and they dont refund and make you feel like it's your fault not mention the time delay waiting for your order, I was also told my online free pizza redemption code was not accepted and I'd have to see the manager about making a complaint wich nobody ever contacted me back to rectify...