Pizza Hut Takanini

Placed an order BEFORE 10pm (9.45pm to be exact). The system accepted my order. Went down to collect the order at 10pm, only to be told they do not accept orders after 9.30pm becuase they turn the ovens off. I was told the system shouldn't have accepted my order, got me to screenshot it and e-mail it to them, was told I'd get a response, which I haven't.

I was totally put out and had to then go elsewhere to get some food, when I could've just gone elsewhere in the first place.

The staff were not sympathetic and said it was my problem and there is a system error. I find it totally unacceptable to turn your ovens off at 9.30pm, when you close at 10pm. The staff showed no interest in trying to resolve this. I don't know what happened to the e-mail I sent in. If you don't accept orders after 9.30pm, the system should not allow it to go though and send me an order confirmation.

Will not be going back. I'd give you a zero star, but google needs at least 1 star. You have zero customer service, and shutting the ovens off half an hour before you close tells me you don't want any customers.