We've been going to Roughies for most family birthday dinners for 15 years now, but after last week we won't be going back. They used to be dependable for good service and adequate meals but our last meal there was horrible; we heard they'd changed hands so that's probably the reason. We always order the same things every time so we were pretty disappointed when our usual entrées came 1/3 the size they usually are, at a higher price. Many of us ordered the fish and all of us agreed it tasted very off so all the plates of fish went mostly uneaten; the veges, too, were hard, crunchy and inedible. We mentioned the fish to the waitstaff as we were worried others might get sick and he called over the owner who went off at us saying that she hadn't tried it but it was fresh and therefore we were all wrong, generally making us all feel really stink. The birthday vibe was totally ruined. My boyfriend was so angry at how we'd been treated that he suggested we go elsewhere for dessert as we couldn't bear to stay and finish. So yeah. Roughies. Thanks for 15 years of good service but now you've finally lived up to...
Read moreROUGH RABITS...... (50th celebration) One I would not recommend this place for functions. We were told up stairs was our family gathering, absolutely shocked! Was a very dull boring room we a arrived around 6pm we walked into a sad looking room with table clothes missing forks and knives no jugs of water glasses, very cold awful area, we were all devastated. Our meals had take like 31/2 hours, in the end we were all getting frustrated, our family children had to wait till 8pm to be feed the food was poor and very average, some of us went down stairs and canceled our meals, we had one watier doing everything, plus he looked flushed and run off his feet, his shirt was ripped down his side he was all over the place with our meals, every one so hungry some traveled a long way. Some waited because they were so hungry food was poor and yuck 🤮 would never go back here. The...
Read moreStill vacuuming at 11.05 am place didn't look open was greeted told to sit anywhere then not at a specific table for a customer which was fine we moved I had my 2 year old niece with me she was playing with her knife an for he rudely told her they wernt toys I said excuse me don't talk too her like that he ignored my friends drink order although she said very clearly rum an coke then said he couldnt read minds I then got a drink full of half dead sandflies then acted rude when I said we won't be staying for a meal poor service poor attitude poor management an the place wasn't even clean won't be back will be telling everyone I know lady was lovely guy can go f...
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