I’ve always loved this place and have been a loyal customer, but unfortunately, I had a disappointing experience recently. We were charged extra for takeaway items without any clear explanation, and the bill included a charge labeled “coffee” – even though we only ordered a few sweets to take home.
When we asked about it, the staff member serving us, Nino, wasn’t able to provide a clear explanation and came across as quite dismissive, which was disappointing. I kindly suggest checking your bill carefully before paying, just to make sure everything adds up correctly. It’s a wonderful spot, but this kind of experience felt a bit...
Read moreWe went there at 3pm and the place was packed with people drinking coffee, we found one free table and took it. There were tons of waiters there but nobody would serve us, we waited for 10 minutes before we trying to call a waiter. One the waitress arrived she was nice and friendly we ordered coffee and got it a few minutes later. A bit later on when we wanted to order some cakes the waitress was nowhere to be found. Overall the quality of the cakes and coffee is great but the waiters could...
Read moreThe food was very good (a cheescake) they didn't understand me i asked if it's halal they don't understand what halal means until my friend asked if it conatains alcohol etc (Non halal things) and he said no, a boy was nervous and said ("CHEESCAKE BE , SIT DOWNN) , because the femals waiter wasn't understanding me what i was saying then until i pointed at the cheescake, and then i was frequently asking if its halal as i mentioned and then my friend...
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