This Burger King seems to suffer as the place is under staffed and poor management of the franchise owners. I never seen a Burger King in this shape.
First impression it's dirty and I seen toilets cleaner than this place.
Poor management as lots of basic things is out of stock... Beverages out of stock (juice etc.). Ketchup out of stock. Ketchup paper cups. Etc....
Seem under staffed as 3 employees running around like chickens trying to do multiple tasks at once.
One prepares all the food.
Second one takes orders, preparing plates and delivering to the tables.
Third one runs around doing everything plus cleaning.
Customers have to wait longer in queue to order and to get food and dirty as a result.
Surprised they had an outdoor area.
Do have food served to each table. Poorly executed as people who want to order has to wait longer. Also people who are waiting for food has to wait longer...
Will I visit this fast food restaurant again?...
Read moreWhile my order arrived reasonably promptly, the Whopper tastes differently than in the US -- more bland, less smokey. The girls at front counter are unfriendly and clearly DO NOT understand customer service. Dispenser for paper napkins near soft drinks was empty, and, when I asked where I can get paper napkins, one of these front counter girls rudely pointed to the napkins dispenser on the front counter. Additionally, the table I sat at had a full tray of trash on the table. If you HAVE to eat here, be...
Read moreWir waren vor 4 Wochen in Narvik und da es ebenfalls ein Sonntag war, hatten die Geschäfte zu. Um die Zeit etwas rumzubringen und eine Kleinigkeit zu essen, war Burger King das naheliegendste. An diesem Tag hatte das Personal offenbar nicht so große Lust zu arbeiten und quatschte lieber als die kleine Bestellung zügig zuzubereiten. Das Restaurant war sehr dreckig, aber das interessierte das junge Team offenbar nicht. Mein Mann wollte auf Toilette, kam dann aber zurück und meinte, ich solle mir überlegen, ob ich tatsächlich müsse. Wenn die Herrentoilette schon schmutzig sei, möchte er nicht wissen, wie die der Damen aussieht. Essen war in gewohnter Qualität. Lieber Chef: bitte mal Mitarbeitergespräche führen. Es sei denn, Sie wären selbst vor Ort.
We were in Narvik four weeks ago, and since it was also a Sunday, the shops were closed. To kill some time and grab a bite to eat, Burger King was the obvious choice. That day, the staff obviously didn't feel like working and preferred to chat rather than quickly prepare our small order. The restaurant was very dirty, but the young team didn't seem to care. My husband wanted to go to the bathroom, but then came back and told me to think about whether I really needed to go. If the men's restroom was already dirty, he didn't want to know what the women's looked like. Food was of the usual quality. Dear boss: please hold some employee interviews. Unless you were...
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