McDonald's — Restaurant in Karachi Division

I alongwith my children visited McDonald's Malir cantt for breakfast on 20 Nov 2018. Food was good, but service was extremely disappointing. Following are observed with serious concern: My order number was 22 which was to be served on table. Whereas I myself had to pick up the tray. Staff did not bother to serve it on table. Totally Non professional attitude shown by male staff. We were three persons and breakfast was ordered for three. Entire meal was served in single one tray. I twice called a male staff (bearded with spectacles) for service but he did not turn up. Staff of McDonald's were chatting and having their breakfast in main dining hall / lobby which was very awkward. Language that was being used by staff was highly indecent. Three coffees were ordered whereas only two stirrers were given. Once asked for another stirrer it was given in highly non professional manner disregarding all hygienic procedures. No napkins were given with the meals. However these were provided on asking. There was no proper mechanism for registering complain. McDonald's Malir Cantonment had a tablet for obtaining guests / customers reviews, once asked for registering complain it was denied. Male staff desperately lack hospitality training. Their grooming standard is extremely low. All the above mentioned concerns were conveyed to Ms Nazia who very patiently listened and she agreed with all above observations. Ms Nazia also assured that appropriate action(s) will be taken to avoid...

McDonald's Malir Cantt is a reliable and family-friendly spot that maintains the global McDonald’s standards with a local touch. Conveniently located inside Malir Cantonment, it offers a clean, secure, and peaceful environment, which makes it a great option for families, especially those with children. The indoor seating is spacious and well-maintained, while the outdoor area adds a nice touch for evening visits.

I’ve visited multiple times and have always found the service to be prompt and professional. The staff is courteous, well-trained, and attentive to customer needs. The food quality is consistent—whether it's their classic Big Mac, McChicken, or the fries, everything is served fresh and warm. Their McCafé section is a bonus, offering good coffee and desserts like brownies and pastries.

The kids’ play area is a great addition, making it a favorite for families with young children. They also manage crowd well during peak hours and ensure cleanliness at all times.

Parking is easy and accessible, and since it’s within a cantonment area, the security is also commendable. Overall, McDonald’s Malir Cantt delivers a great experience for casual dining, hangouts, or even quick takeaways. Highly recommended for residents of Malir and...

Always like to dine in at MCDonalds especially at malir cantt branch. Very good ambiance. Decent parking plus drive thru make this outlet very convenient. Just a suggestion rather complain is their serving staff always mixed up order while serving. Happened twice they missed fries n drink. Again tonight i asked to check my order n as expected 1 burger n 2 fries missing.. if u plan u dine in there or taking away do check ur order before packing my serious advise..

Fresh review of same outlet visited 21st November 2019: Once again visited this outlet on my children's demand and again ordered a takeaway. This time i strictly asked serving guy to check the order as i cant came back from my residence as its too far. He just checked n confirmed me its ok and guess what.. we opened our order n found regular burger instead of large burger plus now straws were found with drinks.. I personally hated this place now.. n not going there again.. once u make mistake and not learning from it is something u...