Yellow Taxi Pizza Co. — Restaurant in Karachi Division

Review for Yellow Taxi Pizza Co

It was one of the worst decisions to place an order with Yellow Taxi Pizza Co. They have absolute pathetic customer service. I usually do not post such reviews online but their unprofessional ways of dealing with their clients forced me to post this review.

So I placed an order on the phone at around 8pm. The person on the other end kept changing so I had to repeat the request a few times before the order was finally placed. I was informed that the order will reach within an hour. I did inform the person that it was my first time trying their food, so please make sure it's done right. One more problem during that call was guys shouting in the background to each other, may be they have the phone in the same room so it's understandable but normally it's something that restaurants avoid. Anyways, so I did call them back at 9:15 because it was already past the time and my kid was waiting for the dinner to be served along with the family. When I called I was informed that rider is about to leave and I will get a WhatsApp msg so I can send my address location. I said ok and decided to wait further considering that it's weekend and they might be busy. No phone call / msg was received. I called back around 9 30 and was informed that rider has left and is on his way. I waited till 9 45 called again. Finally got to talk to someone again at 10:00 .. 2 hours after order was placed. He said the same, rider should be on his way. The person on the phone kept saying I shouldn't worry and the food should be there anytime. I told him to contact rider and he promised to call back in 5 mins after checking with the rider. Which I was sure won't be happening. So here I am posting the review at 10:30pm after giving sandwich to the kid and ordering food from another place. No calls from them as yet!

Never ordering from this place ever again. The management surely needs to train their staff there. Absolute Zero...

I visited with my kids on Valentine's, having walked the SMCHS strip, I was looking for a comfortable spot n comfort food. This was the second last restaurant and unpopulated except two couples when we came there (unlike others which had waiting lines) we chanced it. I figured there are very few ways to get pizza toppings wrong. 🤷🏻‍♀️ We ordered bbq wings, cheese bread, a mac n cheese pizza and a cheese pizza with chocolate bread as dessert. The server brought the chocolate bread with the starters. Why? Ma'am rush hoga na baad main. There will be too many orders later, so we made it already. We asked them to hold it for us as we wanted it for dessert. Then the bbq wings. The texture was great but there was a taste of paprika and some desi spice (cumin powder) that took away from someone seeking original recipe bbq wings, might help if they market it with a disclaimer, saying it has a desi touch. The mac and cheese had the same issue. Don't add tikka pieces, it did not have the flavour of mc n cheese so calling it a fusion would warn off people looking for a particular taste. The cheese pizza was well loved. By the time they passed the chocolate bread back it was cold and hard. I would suggest a slight change in the menu headings if you can't tweak the taste. Secondly please don't serve dessert at the beginning. Lastly they did finally have a rush and waiting lines like the rest of the restaurants around, so my review here should do nothing to finish whoever likes the food of yellow cab already. In fact since for us it was the being together that mattered. I'd still like to thank them for their efforts and wish them the best. Would I go back, only if it offers the original tastes too. And yes their pizza...

Today I visited this place with my Wife as we had an extreme craving for Lasagna.

We visited the branch and asked about deals for 2 the person on the counter this guy guided us on a deal they had for regular 3 layered ranch pizza and 2 drinks for 2099 I asked him is there any better deals then this and he said "No."

I luckily visited their website and said wait im getting the same deal for 1495 to which he said Oh, we also added a small lasagna to which we said okay lets place it online as we were saving almost 800 Rupees in Total.

Upon waiting for the order for 40 minutes they later packed the order in a to go box. We told the waiter we wanted to dine in, but they refused as we placed an order online, which is ridiculous they're taking my money regardless.

I asked to talked to the Manager and he came and argued for a good 10 mins to which my Wife commented can you let us sit as our food is on our table for 10 mins and its getting cold then the Manager left.

Pizza was not extraordinary or anything they just had layers. Lasanga was decent not bad but truly a serving for 1/2 a person rather than 1 person.

End of the story horrible experience and would never recommend this place to anyone and we would not never visit again.

There's truly nobody better than Dominos, California Pizza, Broadway & New York Pizza the rest need to improve.

Ambiance: 7/10 Service: 0/10 Lasagna Taste:...