Las Hadas Pastelería & Bistró — Restaurant in San Francisco

It saddens me to say that the experience was awful, I went with my wife and in-laws for some dessert.

We eat the following desserts: Bizcocho de chocolate con relleno y cobertura de ganache de chocolate. Mousse de chocolate oscuro cubierto de crocante de pistacho Cheesecake Mermelada Mora

Feedback: Service was slow, also the waiter and the manager are not bilingual. Being part of the Shereton hotel franchise the whole area is run down, tables have wholes are scratched. Waiter provided metal cutlery to my in-laws and gave me and my wife a plastic soup spoons so we can eat our pieces of cakes. We had to request to have this changed. The "Mousse de chocolate oscuro cubierto de crocante de pistacho" Had not taste, you could barely taste the chocolate at all, the mousse was just air. The "Bizcocho de chocolate con relleno y cobertura de ganache de chocolate." Was not up to par, it seemed it was made from box cake bix instead of fresh high quality materials that are what to be expected from a bakery like Las Hadas. Cheesecake Mermelada Mora was not fresh, it seems this was on display for a long time. When we provided feedback to the waiter, who called his manager that talked to us in a very threatening way, He seemed to be clueless on how the kitchen was handled, we asked if the products were fresh or not. My in-laws are retired, and no senior citizens discount was given on his Coffee and cake, since the manager said, "There is no senior citizens discount on Cakes, you have to order a complete menu for that". But Panama Law states: Que se hagan cumplir los descuentos que establece la Ley 6 del 16 de junio de 1987, en beneficio de los jubilados, pensionados y personas de la tercera edad: • Restaurante (25%)

Conclusion: I do hope you can use these areas of opportunities to get back to the level of quality you have provided...

Today I went to eat a soup at Las Hadas el sancocho Panameño until today I was a customer of the place, I started eating by mixing the rice with the soup everything was fine until I tried the rice alone. The rice was stale, spoiled, it smelled bad and tasted bad, it was beginning to ferment, it was acidic and it definitely smelled bad. I emphasize because I very kindly told the waitress, she very kindly offered me a complimentary snack, I told her that I had gone to eat the soup because something had gone wrong on the street and now I'm worried because the rice might go wrong. She told me that she would call her supervisor, well the guy came to tell me that the rice was good, that it wasn't It was spoiled. I explained that rice poisoning can be dangerous, especially for tourists who have delicate stomachs. The guy kept contradicting me, saying that the rice was good, that they prepare little and that it rotates quickly. I told him it's 11 at night. At this time the food does not rotate as quickly as the rice begins to spoil two hours after it is ready. In some countries it is illegal to serve the rice after a certain time because it spoils and produces specific bacteria that are very harmful. The guy seemed to believe that I didn't want to pay for the soup because I told him sir, I'm not interested in paying for the soup or not, I'm telling him because it's serious, he continued clinging to the fact that it wasn't bad... The rice was sticky, smelling bad. and acid... I paid for my soup and left without even receiving an apology for the bad experience since for him that was good. Unfortunately it is not a reliable place late at night. I have been cooking for 38 years and I know if something is going wrong. I am a housewife and I would like to know if that "supervisor or manager" would even know how to boil water. Because if you don't know when rice is rancid and much less accept it, imagine what's left for the rest of the meal. 🌸 El día de hoy fui a comer una sopa en Las Hadas el sancocho Panameño hasta el día de hoy fui clienta del sitio, comencé a comer mezclando el arroz con la sopa todo estaba bien hasta que probé el arroz solo. El arroz estaba rancio malogrado, olía mal y sabia mal se estaba comenzando a fermentar estaba ácido y definitivamente olía mal.. Hago hincapié porque muy amablemente le comente a la mesera ella muy amable me ofreció un snack de cortesía, le dije que yo había ido a comer la sopa porque algo me habia caído mal en la calle y ahora estoy preocupada porque el arroz me podría caer mal ella me dijo que llamaría a su supervisor, pues el tipo lo que vino fue a decirme que el arroz estaba bueno, que no estaba malogrado.. Le expliqué las intoxicaciónes con arroz pueden ser peligrosas sobre todo para los turistas que tienen estómago delicado el tipo seguía contradiciendome diciendo que el arroz estaba bueno, que preparan poco y que es de rápida rotación le dije son las 11 de la noche a esta hora los alimentos no rotan con la misma rapidez el arroz comienza a dañarse a las dos horas de estar listo en algunos países es ilegal servir el arroz después de cierto tiempo porque se daña y produce unas bacterias específicas que son muy dañinas. El tipo como que creería que yo no quería pagar la sopa pues le dije señor a mi no me interesa pagar o no la sopa estoy diciéndole porque es grave el siguió aferrado al hecho de que no estaba malo.. El arroz estaba pegajoso, oliendo mal y ácido.. Yo pague mi sopa y me fui sin siquiera recibir una disculpa por la mala experiencia ya que para el eso estaba bueno. Lamentablemente no es un sitio confiable a altas horas de la noche yo tengo 38años cocinando se de sobra si algo esta malogrando se soy ama de casa quisiera saber si ese "supervisor o encargado" sabrá aunque sea hervir agua. Porque si no saben cuando el arroz está rancio y mucho menos lo aceptan imaginen el resto...

Pretty disappointing, just okay.

Banana bread - so dry I couldn’t even swallow it

Hello dollies - this was pretty tasty!

Cheese empanada - they didn’t tell us it was cream cheese and there was so much it was just dry and thick and hard to each also.

Beef pastelitos - this was pretty good

Ceviche - this was basic only had fish and onions but the tiniest amount of chips! Like literally served in a condiment dish.

Latte - had a ton of caramel in it even though we didn’t ask for anything sweetener.

Bottled water is $2 - the grocery store across the street...