McDonald's — Restaurant in 1st District

Upon receiving my order through FoodPanda, I noticed a missing item. I contacted the branch directly to address the issue and to my surprise, the manager himself promptly assisted me and assured that the matter would be resolved.

Not only did the manager personally oversee the situation, but they arranged for a rider to deliver the missing item promptly. In addition to this, I was pleasantly surprised to receive a compensation item as a gesture of goodwill.

This level of dedication to customer satisfaction should be noted by all McDonald’s branches. The manager’s proactive approach and commitment to resolving the issue exceeded my expectations.

Thank you to the manager and the entire team for turning what could have been a simple oversight into a...

A perfect place if you need to grab a bite or to have a heavy loaded meal ( if you prefer fast food that is). The fries are really world famous fries! Food is always fresh especially the fries unlike certain branches where the reheat it. One doesn't sense that dry, tasteless old food from here. Wouldn't recommend the spag meals but rice meals are good. Fries are the best. The store provides dine in, take out, pick up services. Dine in is for fully vaccinated only. Senior citizen discounts are accepted as well. They have these kiosks where you order without going to the counter. Great customer service. Its in close proximity to the hospital and university making it a go to place in times of...

Had a very bad experience on our take out cinnamon bun. They happened to warm it maybe thru microwave kaya the moment we got home and eat it, SUPER TIGAS NA!!! Pwede na ipang bato sa muka! Knowinh caramel bun, mabilis masunog pag ininit at naiwan sa initan. We also had a wrong received item once thru drive thru that we have to go back from our house to the store to return and have it changed! Kaya this time, we're really disappointed kasi we wasted our money and it's 2am and we're really tired to go back again and have it returned.

Please improve standards and service especially on take out/delivery/drive thru orders. Kasi super hassle if magkamali and babalik pa to have it replaced....