YOU SHOULDN'T WEAR SHABBY CLOTHES IF YOU WANNA GET TREATED NICELY BY THEIR STAFF.
We dined in to most of their branches, at SM Baguio, SM Pampanga, Balibago, SM Clark and Marquee Mall (The nearest branch from our home). We eat here at least twice a month. But last Sunday, we went straight to Makimura at Marquee Mall hoping to eat our comfort food because we came from our beach trip and we only took public transpo. Me and my partner are wearing shabby comfortable clothes with our 4 bags and a dog inside our carrier.
We smiled at the receptionist asking if we can dine in with our dog since that was not the first time we did it and the receptionist would often allow us as long as the dog is in the carrier. The receptionist looked at us from head to toe and immediately looked irritated. She then said that we cannot dine in as we have a dog.
I would totally understand if they suddenly changed the policy but the way she said that? It was so discriminating. She did not even bother looking at us while saying it! I mean what would you think if some people would look at you from head to toe and acted as if you are just wasting their time?? This is the first time it happened to us. Their customer service was always been...
Read moreIt took an hour for them to complete our order, there were flies and the staff seemed so chill even though orders were delayed. There was this guy in the kitchen who was checking the orders, he was seemed unbothered and was even on his phone occasionally. Not to mention the long line when ordering bec they didn't post their menu instead it was only available infront of the cashier that's why guests would have to choose only when it's their turn, so if you are a 1st time guest it would take time for you to decide your order. It would help if they has posted it so while guests are waiting in line they could see the choices and decide what to order making it faster and easier to...
Read moreJust discovered this ramen joint thru instagram. Located in different areas in angeles & subic. We tried out their alfresco branch in marquee mall. We ordered the original tonkatsu and kura ramen. For its price the broth is just ok for my taste. For an affordable ramen they hit the spot of my palate. Of course nothing compared to commercialized ramen joints but their style of ramen is just right. We also ordered the famous volcano roll. Big servings and nothing too special. Just a crab stick on it. Overall we enjoy the ramen we ordered and we expect this one to be fair...
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