Sat lunchtime, busy so went upstairs found all tables full of rubbish from previous diners, cleared a space for ourselves and after ordering waited for our number. Went to CR and found it absolutely disgusting. Found the manager and suggested he i spect upstairs CR, after 15 mins of no show a young girl staff member approached me and asked if I had reported the CR to the manager. She Sked what the problem was as she was reluctant to enter mens room. I lifted the lid and she nearly vomited. She disapeared, another female appeared, got a mop out of a cupboard, went into CR, came out shut the door and left. After an hour we left, no manager came to see the problen, several people tried to use CR but quickly left. As far as I know it is still like it. Will not be visiting again, I appreciate it must be a customers fault, but the manager SHOULD have seen it for himself after a complaint from a customer, not left it to kids...
Read moreTheir service is not that good! Very disappointed! We ordered a breakfast meal but forgot to choose takeout option, and clicked the dine in. They knew customers are PWD and senior. We ask the service crew at the counter to help us pack the meal for takeout. But she refused to help us! The service crew just gave us the disposable meal box and told us to transfer the food by ourselves! And she said she can't do it because we click the dine in button. Just requesting for a favor, but no help at all from them! Very Poor Service!
Plus, they were not that courteous! Neither they smiled though they had few customers that time. Compared to other McDonald's, who are always smiling and greet you genuinely, this store will never give you that kind of good vibes. I really hope they will train their service crew and apply customer satisfaction and good...
Read moreWent to a birthday party at this McDonald’s
The whole upstairs area was used giving good space for the guests and program. It was all decorated and the staff provided people for the program. The program itself was alright and the staff did good to keep people entertained and they deserve more recognition.
There was more than enough food for everyone to get full on too, mainly chicken, rice and spaghetti. The children had slightly different meals from the adults. There was also a play area for the children to use too.
Overall this is in a good location, is fairly large inside and has good staff.
Only downside is the parking, there’s limited parking space here and if its busy you may need to park elsewhere if you...
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