KFC — Restaurant in Balanga

Very bad service and management. First time I dine in that staff and manager name Sheryl having lunch together with her staffs and left one staff to assist customer as cashier and take note she is inside kitchen to prepare the order while customers waiting in the queues and no one even bother until finally the manage felt there is queues and she react., when the time she came I ask her madam where is your cashier and she pointed the girl and I reply (where she is? She is in the back kitchen preparing the order alone and all around staff, after she takes my order previous she is preparing it and the other clients waiting and even me as I need to add extra rice.) It's not acceptable this kind of service here in KFC. By the way take not the cashier staff name Mary Ann as per the invoice she ABIT (Tulala) or not in the mood to take order and even I ask her about my order she dont reply and I told her normally u repeat the order after taking it and yet I already ask you,u don't even bother to reply if it's correct or not. When she notice I'm mad already and she started to be alert and wanted to catch up and to repeat the order and I said no need. I believe this management needed more training how to serve and talk to client. i believe this not a good example of customer service. I'm not having lunch in jollibee because it's very busy and yet here not busy empty but the service is bad. Please check your camera to verify my feedback. DaTed now September 3,2025 time between...

Disgusting, oily, hard chicken that was obviously recooked many times. Even the dishes, if you dine in, are greasy and not washed well. Staff are great but obviously overworked. Delivery guy at that time would get lost for a whole hour. Manager says I get free stuff because of the late delivery but nope, that is a lie. KFC seriously needs to check their franchise. And yes, I have reported this to KFC with no...

Hello. Your operator said that the store will contact me ASAP. Until now wala pa rin? What kind of costumer service is this? Ive been following up this concern...