Possibly the worst dining experience I have had in the Philippines, especially at a place that is so pricey. The food is okay but the service was actually shocking. Staff are not attentive at all. First of all, we waited over an hour for our food. The we ordered 3 main dishes in total. The two main dishes came but we had to wait 10-15 minutes for the rice. Apparently they ran out of rice. Why would you serve a main dish to a customer and let it get cold, when the rice doesn’t even exist? I got the 3rd dish before the rice came for the other people on my table. It’s absolutely ridiculous how this restaurant is managed and how they think it’s acceptable to have such long waiting times and that dishes are not all served at the same time. From my experience of dining around the world, and from working in restaurants, all orders should come out together and you shouldn’t let a customers food get cold if they’re waiting for another dish. if they cannot come out all at once, you must INFORM the customer.
Second of all, I gave a member of staff my card to pay for the food. I was waiting 5-10 minutes for my card back. That member of staff was walking around the restaurant and im thinking “when is he going to give me my card back?” So I walk up to the front and I see that my card has just been chucked to the side with the receipt for anyone to grab. They never told me I had to come up to grab my card so I waited at my table.
Experience would have been good if only the staff were good . I don’t recommend the fries or the carbonara. Rule of thumb, do not buy western food when in the Philippines as they will never...
Read moreIams restaurant at SM 2nd floor in Butuan City offers a delightful culinary experience that captivates both locals and visitors alike. From the moment you step in, you're greeted by a warm and inviting ambiance, with tasteful decor that sets the stage for an enjoyable dining experience.
The menu at Iams boasts a diverse selection of dishes, ranging from local favorites to international delights, ensuring there's something to please every palate. Whether you're in the mood for traditional Filipino fare like sinigang or adobo, or craving a taste of international cuisine like pasta or steak, Iams has you covered.
One standout feature of Iams is the quality of their ingredients. Freshness is evident in every bite, and each dish is prepared with care and attention to detail. Whether it's the crispness of the vegetables in their salads or the tenderness of the meat in their main courses, the dedication to quality shines through.
In addition to the delicious food, the service at Iams is impeccable. The staff is friendly, attentive, and knowledgeable, always ready to assist with recommendations or special requests. Whether you're dining solo, with a loved one, or with a group, you can expect top-notch service that enhances your overall dining experience.
Overall, Iams restaurant at SM 2nd floor in Butuan City is a must-visit destination for food enthusiasts. With its inviting ambiance, diverse menu, quality ingredients, and excellent service, it's sure to leave a lasting impression and keep you coming...
Read moreIam’s Kitchen + Bar is a hidden gem in the city, offering a unique dining experience that’s perfect for special occasions or a once-in-a-while treat. We were lucky to arrive just before lunch rush—this place gets packed quickly, and finding a seat during peak hours can be a challenge.
The food here is definitely a level above what you usually find in a small city. The menu offers a variety of dishes that feel classy and a bit more upscale, perfect for those wanting to try something different and special. While the prices are on the higher side, the generous servings and quality of the food make it worth it.
The staff were friendly and very accommodating throughout our entire visit, making the experience even better. Every dish we tried was flavorful and well-prepared, showing great attention to detail.
If you’re looking to celebrate a special day or just want to enjoy something out of the ordinary, Iam’s Kitchen + Bar is a great choice. Just be sure to come early or make a reservation if you can, especially during lunch or dinner hours. Overall, it was a great experience and definitely a spot worth...
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