located just along the main highway and a short distance going to gaisano butuan. if mcdo customer as always has a certain level of expectation from the food selections, cleanliness, waiting time, and the overall experience of the place, including how pleasant the comfort room is. it is a bit of disappointment that the level of service from this branch is average or probably below average. i will tell you why. during my last visit, the big mac that i ordered was obviously haphazardly prepared, something prepared without the proper standard and procedure the mcdo way. the veggies was still inside the cartoon container but falling by the wayside or scattered away inside. it is not presentable to look at in fact quite messy and disorganized. as if the kitchen crew assigned is poorly motivated to work or does not have the mindset of what good customer service is. it looks also that there is a long queue which is evidently poorly staffed or there is just delay in the food preparation and service. the cleanliness of the place, the floor and tables are below average, as if nobody attends to the clearing up after each customer leaves. maybe there are plenty of people, may it is undertaff, maybe there is poor motivation but the level of service if disappointing, of course you just consume your big mac with a bit of murmur and complaining the below expected level of service of the branch, below that in cagayan de oro or below that in quezon city. whatever is the reason, it needs improvement to be at par of what should be an ideal...
Read moreThe McDonald's next to Gaisano has undergone a significant renovation, transforming it into a sleek and modern space with a minimalist aesthetic. The revamped design offers a fresh and inviting atmosphere for customers. One of the standout features of the new look is the addition of self-service kiosks, allowing customers to place their orders with ease. Simply tap a few buttons on the screen, and your order is swiftly processed. This innovation not only enhances convenience but also streamlines the entire ordering process, making it quicker and more efficient to get your food. The combination of the contemporary design and advanced technology creates a pleasant and seamless dining experience for...
Read moreOne of the fastfood most likely visited when you are in butuan. The area was spacious enough to accomodate many customers. Ordering was also fun especially when you are using mcdonalds app, as it offers lots of discount on almost all the available menu that they offer. With systematic screen to allow waiting customers for their ordered que and give you the trouble of checking your number. They also have this park and order method of ordering foods which gives you comfortable way of ordering without going inside the...
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